System crashes after latest MSFS2020 ; I updated 24-03-2022

Since latest update MSFS2020 update 24-03-2022 MSFS2020 Premium de LUXE CRASHES my compleet system.

 

Bought MSFS2020 from Microsoft ( No Steam version)

 

p.s. before and after lates NVIDIA update 512.15 released 22-03-2022

 

Before NVIDIA update it crashed, starting with flickering collored blocks , starting on msfs2020 screen and expanded all over my three monitors. restarted several times , also in Safe mode over and over ; same problem.

 

 

After NVIDIA udate 512.15 released 22-03-2022 :

 

When it crashed? : when going to options and wanted to change Camerasettings: Complete sustem crash.

 

With all other applications : PUBG / Red Dead Redemption etc . no problems at all

 

 

Solution?

 

My sytem: Intel® Core™ i9-10900K CPU @ 3.70GHz 3.70 GHz 10 Cores 20 Logic Processors , NVIDIA RT 2080Ti , ASUS-ROG STRIX Z490-H Gaming MoBo, 64Gb-JibJaw RAM , M2_2 970EVO SSD , M2_1 MLM2x30 Kinston 2Tb , OS- Windows10/64bit

Edited March 26, 2022 by hawky007

First, MSFS does not yet fully support three monitors. Second, have you updated the MS Store? Can you go back to default on your camera settings?

Yes updated the MS store and i only use 1 minitor for ms2020. ( the other two are atached to my RTX2080Ti though)

Even after installing them new Nvidia drivers AND starting MS2020, after renaming Custom map AND in SAFE mode it just crashed, going to options.... :(

 

p.s. my MS2020 NVIDIA driver was set ti OPTIMUM speed and not even to high quality.

 

Just tested the new NVIDIA drivers: in PUBG played 5 games without any hickup

Edited March 26, 2022 by hawky007

REstarted MS2020 : sadly i will reverse back to standard camera settings and see if it is stable than

.....

 

Started MSFS2020 again......seemed okay in SAFE mode one hickup: ailerons didnt function when fuel was low in Hornet....., but worked again after a while ( never had that before)

 

Loaded MSFS2020 'normal mode. Started with PMDG DC6 . While 'trying to LOAD e new plan......

 

DRAMA : Flickering blocks ( collored lines) and 'ONLY MS2020 crashed this time . My computer system kept functioning this time....

 

Something is really NOT okay with the last update. How to roll back? Didn't have the need to do that until now . i Need to, because this is not oke. See my comp. spec

Edited March 26, 2022 by hawky007
Crashed again, after stdrd camera settings

You can't roll back and you must use the latest update. This whole thing sounds like a video card driver issue and not a MSFS issue.

How to roll back? You can’t. People ask this question after every update, but with the sim being online based (mainly) we all need to be running the same version. The updates are all mandatory and there is no option to roll back.

I’m not an expert in these things, but I would reckon there’s something on your system that is causing the crashes, rather than the sim itself. You could of course, roll back to an older nvidia driver. Just checked mine.. & I’m still on 511.23 - is working well.

Are you overclocking anything? MSFS doesn’t always like overclocked hardware. Could it be an addon in your community folder, that hasn’t been updated since the sim update? Could be a number of things unfortunately.

 

Regards

Steve

thnx for answering ,

Nothing overclocked, no need ( see my system) . Just Flew a few flights in Xplane11 ( with the Zibo / DC3 etc etc) No hickups whatsoever.

 

So as i said, with the old Nvidia drivers it started after that MSFS2020 update, thats the reason i updated the NVIDIA driver.

 

But as i said : even with MSFS2020 in SAFE mode ( = community and all third party stuff is OFF) it crashes to desktop. Tested my system, with several High quality games. No problems. The problems only occur in MSFS2020 after the latest update this month. And its 1-2 secs flickering collored blocks in the screen and crashes to desktop ( latest crashes where to the desktop. before setting standard camerasettings it crahed my complete system)

 

Any Microsoft specialist online, or do they not need to answer in our forum?

Any Microsoft specialist online, or do they not need to answer in our forum?

 

There are no official Microsoft support people here (at least not in any official capacity). If you want official support, you need to head over to the official MSFS site and submit a request there.

 

https://flightsimulator.zendesk.com/hc/en-us/requests/new

I just did a short flight with 512.15 drivers and the latest update and it worked fine?? It is possible that it could be a hardware issue? This program is more demanding than X-Plane.

Try overwriting your old cache by changing the size of your Rolling Cache. I read somewhere that recommended doing this after each update.

Never had issues with my my system , only until last update ; but as @nsproles mentiones : I will Try overwriting your old cache by changing the size of your Rolling Cache: Intel® Core™ i9-10900K CPU @ 3.70GHz 3.70 GHz 10 Cores 20 Logic Processors , NVIDIA RT 2080Ti , ASUS-ROG STRIX Z490-H Gaming MoBo, 64Gb-JibJaw RAM , M2_2 970EVO SSD , M2_1 MLM2x30 Kinston 2Tb , OS- Windows10/64bit

Thanx @ nsproles i will try that

@ nsproles Thanks for that hint....At first i had the impression that it could be the solution, but sadly the flickering blocks came again and crashed my system again.

Have you tried running GeForce Experience optimization. It will lower your settings below what you will like, but it is worth a try to see if you can run at their "optimized" settings. If successful, then you can go back and start adding more setting adjustments slowly. Just leave everything as the optimization sets it.

yes lowest settings

Just happened again, while MSfs2020 started up only, without managing anything. ( Thought i would delete de complete Custom directory.....but no chance)

i am going to find out how to RÏNSTALL latest update, perhaps something went wrong there

As i mentioned ..... It happens 'only' when msfs2020 is running! ( this time it only crashed to desktop) leaving everything else running. Still stable system now ( after crashed msfs2020)

Reinstalling MSFS2020....

 

 

After reinstalling .... same problem ... flickering bloks in my screen again...

 

BUT here is my question: deleted everything from C-drive ....and I installed everything on my K:\ drive !!!!!!!

 

So why is eventviewer mentioning a fault in MSFS2020 on C-drive?????? ASOBO?

 

Windows 10 , Eventviewer:

 

Naam van toepassing met fout: FlightSimulator.exe, versie: 1.24.5.0, tijdstempel: 0x00000000

Naam van module met fout: FlightSimulator.exe, versie: 1.24.5.0, tijdstempel: 0x00000000

Uitzonderingscode: 0xc0000005

Foutmarge: 0x0000000001b9b9ca

Id van proces met fout: 0x27c8

Starttijd van toepassing met fout: 0x01d8452f3b4502ad

Pad naar toepassing met fout: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.24.5.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Pad naar module met fout: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.24.5.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Rapport-id: 5b713c97-3753-496e-89d1-eb1d369f4263

Volledige pakketnaam met fout: Microsoft.FlightSimulator_1.24.5.0_x64__8wekyb3d8bbwe

Relatieve toepassings-id van pakket met fout: App

 

 

 

Naam van toepassing met fout: svchost.exe_stisvc, versie: 10.0.19041.1566, tijdstempel: 0x1f37eb46

Naam van module met fout: ntdll.dll, versie: 10.0.19041.1566, tijdstempel: 0x1be73aa8

Uitzonderingscode: 0xc0000008

Foutmarge: 0x00000000000a0c7a

Id van proces met fout: 0x12b4

Starttijd van toepassing met fout: 0x01d8454cd38cf71c

Pad naar toepassing met fout: C:\WINDOWS\system32\svchost.exe

Pad naar module met fout: C:\WINDOWS\SYSTEM32\ntdll.dll

Rapport-id: afdbb1e3-dda7-4567-bef6-361af8a3c283

Volledige pakketnaam met fout:

Relatieve toepassings-id van pakket met fout:

 

 

googled : " svchost.exe_stisvc " :

Fixes an issue in which all the remote desktop sessions are disconnected on a computer that is running Windows Server 2008 R2 SP1. This issue occurs when the Remote Desktop Services server role and hotfix 2800789 are installed on a computer that is under a heavy load.

Edited March 31, 2022 by hawky007
Reinstalling MSFS2020

I translated from Dutch to English...

 

Windows 10 , Event Viewer:

 

Error Application Name: FlightSimulator.exe, Version: 1.24.5.0, Timestamp: 0x0000000

Faulting module name: FlightSimulator.exe, version: 1.24.5.0, timestamp: 0x0000000

Exception Code: 0xc0000005

Error margin: 0x000000001b9b9ca

Error ID: 0x27c8

Application start time with error: 0x01d8452f3b4502ad

Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.24.5.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.24.5.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Report ID: 5b713c97-3753-496e-89d1-eb1d369f4263

Full package name with error: Microsoft.FlightSimulator_1.24.5.0_x64__8wekyb3d8bbwe

Relative application ID of package with error: App

 

 

 

Error application name: svchost.exe_stisvc, version: 10.0.19041.1566, timestamp: 0x1f37eb46

Faulting module name: ntdll.dll, version: 10.0.19041.1566, timestamp: 0x1be73aa8

Exception Code: 0xc0000008

Margin of Error: 0x00000000000a0c7a

Error ID: 0x12b4

Application start time with error: 0x01d8454cd38cf71c

Faulting application path: C:\WINDOWS\system32\svchost.exe

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

Report ID: afdbb1e3-dda7-4567-bef6-361af8a3c283

Full package name with error:

Relative application ID of package with error:

 

Have you tried using just one monitor? And that artifacting in your image looks like failing graphics card memory.

Thanks,but yes used only one monitor too.

 

Reinstalled MSFS2020 to new SSD m2 module: Tested MS020 with only my : Result same .

 

Peraps its MSFS2020 not handling my 4K ASUS ROG SWIFT PG27UQ - LED-monitor 27" in the right way .

because i tested my MEmory ( memorycheck Windows), tested my GPU , stresstested my NVIDIA2080Ti with 3D MArk : See result , and NO PROBLEM AT ALL !

 

 

I really think it there is something wrong with the last update of MSFS2020 march 2022.

Edited April 2, 2022 by hawky007