CTD Exception code: 0xc0000005

[FERGUS]

Hello

 

Grateful for any help please.

 

I have bene running the sim uneventfully for a couple of weeks.

 

Suddenly last night when I clicked on World Map window to select a flight I got an immediate CTD.

 

Have tried several times but no change.

 

I can access the Courchevel test ok but the tutorial flights are greyed out.

 

The event viewer log is below:

 

Log Name: Application

Source: Application Error

Date: 10/09/2020 07:25:56

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-APVAGMI

Description:

Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x5f467af2

Faulting module name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x5f467af2

Exception code: 0xc0000005

Fault offset: 0x00000000011b4be9

Faulting process ID: 0x2790

Faulting application start time: 0x01d6873ab6999d9a

Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.14.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Faulting module path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.14.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

Report ID: 8e5dbe01-c1db-4bcb-9549-ee951b6a6a72

Faulting package full name: Microsoft.FlightSimulator_1.7.14.0_x64__8wekyb3d8bbwe

Faulting package-relative application ID: App

Event Xml:

1000

0

2

100

0

0x80000000000000

2467

Application

DESKTOP-APVAGMI

FlightSimulator.exe

0.0.0.0

5f467af2

FlightSimulator.exe

0.0.0.0

5f467af2

c0000005

00000000011b4be9

2790

01d6873ab6999d9a

C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.14.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.7.14.0_x64__8wekyb3d8bbwe\FlightSimulator.exe

8e5dbe01-c1db-4bcb-9549-ee951b6a6a72

Microsoft.FlightSimulator_1.7.14.0_x64__8wekyb3d8bbwe

App

[JSkorna]

Do a Reset/Reset from the Apps and Features screen.

[FERGUS]

thanks - where is the Apps & Features screen please?

[loki]

thanks - where is the Apps & Features screen please?

 

It's in the Windows settings. You can also right click on the Start Menu and it will be at the top of the pop-up menu.

[FERGUS]

thanks - have tried that no dice there

[amberdog1]

If you are using the steam version there is a repair function on your steam home page.

[WidowsSon]

Let me know if this works.... worked perfectly for me same Exception code: