Reco01 Posted November 28, 2023 Share Posted November 28, 2023 Hi all Sometimes when I start FSX se, when my flight loads within a couple of seconds I get the blue spinning icon and fsx se stops and I am back to the desktop Looking at event view I have located this error message which is below Faulting application name: fsx.exe, version: 10.0.62615.0, time stamp: 0x559f9a9a Faulting module name: API.DLL, version: 10.0.62615.0, time stamp: 0x559f9ab5 Exception code: 0xc0000005 Fault offset: 0x000e3b9a Faulting process id: 0x1ddc Faulting application start time: 0x01da217ff04c1970 Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\FSX\fsx.exe Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\FSX\API.DLL Report Id: 151187a8-414b-4c4d-8cd8-c55360c1cec2 Faulting package full name: Faulting package-relative application ID: Doesn't do it all the time but a little annoying and wondering if anyone here as had the same issue and is there a fix. Regards Rhys Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted November 29, 2023 Share Posted November 29, 2023 Rhys, the exception code here: Exception code: 0xc0000005 means that "something" attempted to write to an area of RAM where it had no access rights. There is nothing, however, that says what this "something" is, but in all the cases of this that I have seen, "something" has proven to be an incompatible or badly programmed add-on. You also say "when my flight loads" - I assume you mean when you load a saved flight. Does this then only happen when you load saved flights, or? Jorgen Link to comment Share on other sites More sharing options...
Honus Posted December 2, 2023 Share Posted December 2, 2023 I'm running into a similar problem again. I have a saved default flight starting at KBFI using the default 737-800. Often times, when I change aircraft, FSX just disappears with no error message and nothing shows on my crash report that it ever happened. I have to restart the sim 2 or 3 times and then it seems to run ok but it's frustrating to have to do this. I have yet to take a complete flight. Using primarily aircraft from a site recommended for Steam aircraft and they're really nice and work well if the sim stays up. I did remove the 'dump' files but I don't think they were the issue. Link to comment Share on other sites More sharing options...
piet06273 Posted December 2, 2023 Share Posted December 2, 2023 quote some specs pls, steam can provide an integrety check of all yr steam files and repair where needed.............. I5 12600K - RTX3060TI - 32GB 3600 - M2 - WIN11 - FS8/9/X - MSFS - full ORBX UTX etc. Link to comment Share on other sites More sharing options...
Honus Posted December 2, 2023 Share Posted December 2, 2023 That's the thing. My app crash shows nothing about this. It doesn't even register. I also do an integrity check each day and it always comes out clean 49,032 files always within spec. I don't know where else to look for any specs. It seems like something simple as when it's up, it looks great. I do notice that on the Integrity check, it never seems to include the aircraft. 49,032 has always been the figure as I have no addons except the planes I got from the Steam source. Link to comment Share on other sites More sharing options...
Reco01 Posted December 3, 2023 Author Share Posted December 3, 2023 Thanks guys I ran a verify files within steam but didn't make any difference. Doing some looking on the Internet it seems to be connected to something is trying to access or write to memory, but that's just one theory Rhys Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted December 3, 2023 Share Posted December 3, 2023 The "write to memory" will be detected by Windows and produce an Event Viewer entry with this exception code: Exception code: 0xc0000005 as outlined in a post above. This is not happening for Honus, there is "something else" going on. Jorgen Link to comment Share on other sites More sharing options...
Honus Posted December 3, 2023 Share Posted December 3, 2023 Hey I finally started getting stuff on my Event Viewer Here's the log of today's FSX crashes. Does this tell you anything? I'm not sure what I'm looking at here. Thanks Link to comment Share on other sites More sharing options...
Honus Posted December 3, 2023 Share Posted December 3, 2023 My crash report seems to think there is some issue with the MSVCR80.dll. First off, I didn't have one in Win 11. I did add it to the system 32 folder but we still have the same issue. I'm not techy enough to know where to go with this beyond here. Link to comment Share on other sites More sharing options...
tiger1962 Posted December 3, 2023 Share Posted December 3, 2023 Read through the instructions on this web page and then click the download link in orange. Tim Wright "The older I get, the better I was..." Xbox Series X, Asus Prime H510M-K, Intel Core i5-11400F 4.40GHz, 16Gb DDR4 3200, 2TB WD Black NVME SSD, 1TB Samsung SATA SSD NVidia RTX3060 Ti 8Gb, Logitech Flight Yoke System, CH Pro Pedals, Acer K272HL 27", Windows 11 Home x64 Link to comment Share on other sites More sharing options...
Honus Posted December 3, 2023 Share Posted December 3, 2023 Thanks, I did all that and installed the .dll into the System 32, overriding the one that was there, but still get the same error on the crash report. This seems the only hangup but I can't seem to shake it. It all seems to revolve around this one stupid .dll file. Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted December 4, 2023 Share Posted December 4, 2023 You'll find the topic discussed on this page: https://www.google.com/search?q=exception+code+0xc000000d&oq=exception+code+0xc000000d&gs_lcrp=EgZjaHJvbWUyBggAEEUYOdIBCDUzNDZqMGo3qAIAsAIA&sourceid=chrome&ie=UTF-8 but a good place to start would be here: https://www.thewindowsclub.com/fix-your-pc-needs-to-be-repaired-error-code-0xc000000d Jorgen Link to comment Share on other sites More sharing options...
Honus Posted December 4, 2023 Share Posted December 4, 2023 Thanks but this isn't the problem I'm having. The computer works fine, it's brand new a month old and boots just fine into everything else. FSX Steam is the only place I have the issue and that is that it disappears back to desktop. As you can see, the Event Viewer sees a problem with MSVCR80.dll. I didn't have that in Windows 11 so I put it in and still get the same message. Not sure what FSX wants from me. Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted December 4, 2023 Share Posted December 4, 2023 You have to focus on the exception code, not the faulting module name. What is happening is that within the faulting module "something" happens that generates that exception code and then drops you back to the desktop. And I would be very, very hesitant about downloading any modules of any kind from anywhere but Microsoft themselves, no matter if it's for Windows 10 or 11. And I was just looking back at your Event Viewer log - the entry you posted does not come from Windows Logs/Application, but from Custom Views/Summary Page Events, and that may be misleading. At the same time stamp, what do you have in Windows Logs/Application? Jorgen Link to comment Share on other sites More sharing options...
Honus Posted December 5, 2023 Share Posted December 5, 2023 Ok. I'll look at this tomorrow and let you know or send screen shot. Thanks for the info. I feel this is something simple but just out of the reach of my knowledge. Link to comment Share on other sites More sharing options...
piet06273 Posted December 5, 2023 Share Posted December 5, 2023 On 12/3/2023 at 5:57 AM, Reco01 said: Thanks guys I ran a verify files within steam but didn't make any difference. Doing some looking on the Internet it seems to be connected to something is trying to access or write to memory, but that's just one theory Rhys Been there several times, just my opinion; but sometimes the only option is to do a complete reinstall which can by the way be a great opportunity to reconsider your previous setup and do things differently. I keep somekind of a record of each reinstall of things I've changed that proved to be an improvement like the order in which add-ons have to be installed, bit depth of textures etc........, best wishes.... I5 12600K - RTX3060TI - 32GB 3600 - M2 - WIN11 - FS8/9/X - MSFS - full ORBX UTX etc. Link to comment Share on other sites More sharing options...
Honus Posted December 5, 2023 Share Posted December 5, 2023 22 hours ago, jorgen.s.andersen said: You have to focus on the exception code, not the faulting module name. What is happening is that within the faulting module "something" happens that generates that exception code and then drops you back to the desktop. And I would be very, very hesitant about downloading any modules of any kind from anywhere but Microsoft themselves, no matter if it's for Windows 10 or 11. And I was just looking back at your Event Viewer log - the entry you posted does not come from Windows Logs/Application, but from Custom Views/Summary Page Events, and that may be misleading. At the same time stamp, what do you have in Windows Logs/Application? Jorgen Here's the log from yesterday's crash as you describe above Link to comment Share on other sites More sharing options...
Honus Posted December 5, 2023 Share Posted December 5, 2023 1 hour ago, piet06273 said: Been there several times, just my opinion; but sometimes the only option is to do a complete reinstall which can by the way be a great opportunity to reconsider your previous setup and do things differently. I keep somekind of a record of each reinstall of things I've changed that proved to be an improvement like the order in which add-ons have to be installed, bit depth of textures etc........, best wishes.... Hi and thanks. I did that twice with the same result. I've sent the event view with further detail as I don't understand the 'exception' codes and modules and all that. Hopefully Jorgen or someone can pick up what I've missed. When FSX does stay up, which is sometimes, it works great. Problem seems to be when changing aircraft though I don't know this is the root of it. Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted December 5, 2023 Share Posted December 5, 2023 This is the exception code I referred to in a post above, together with suggestions for a solution. It is very, very important to understand that this code in this case refers to a Windows problem, not a FSX problem. This has to be resolved before FSX con run OK. Uninstalling and reinstalling FSX will not help one iota. And figuring out what the exception code means is no kind of black magic - I can do it, and I am not particularly smart. You copy the exception code, paste it into your favorite browser's search field and let the browser search, then you get the pages I linked to. But here's one thing that is relatively easy to do, and will take you some of the way - with a little bit of luck. Go to the search field on your task bar, and type "command prompt". Then on the right side of the screen that pops up, select "Run as administrator". Now, at the prompt, type this: sfc /scannow and let this run through. What this will do is scan your system files and attempt to repair any errors it sees. Jorgen Link to comment Share on other sites More sharing options...
Honus Posted December 5, 2023 Share Posted December 5, 2023 ok, I'll work on that. I did a repair on the 2015 C++ but still happening, so I'll work with the above. I wasn't going to do another install of FSX anyway as even I didn't think it was that. Thanks for the prompts and I'll let you know later. Link to comment Share on other sites More sharing options...
Honus Posted December 5, 2023 Share Posted December 5, 2023 1 hour ago, jorgen.s.andersen said: This is the exception code I referred to in a post above, together with suggestions for a solution. It is very, very important to understand that this code in this case refers to a Windows problem, not a FSX problem. This has to be resolved before FSX con run OK. Uninstalling and reinstalling FSX will not help one iota. And figuring out what the exception code means is no kind of black magic - I can do it, and I am not particularly smart. You copy the exception code, paste it into your favorite browser's search field and let the browser search, then you get the pages I linked to. But here's one thing that is relatively easy to do, and will take you some of the way - with a little bit of luck. Go to the search field on your task bar, and type "command prompt". Then on the right side of the screen that pops up, select "Run as administrator". Now, at the prompt, type this: sfc /scannow and let this run through. What this will do is scan your system files and attempt to repair any errors it sees. Jorgen 11:50am I did the scannow (working backward) and the scan said it found corrupt files and repaired them. I'll see if this was the easy fix. If not, I'll go with the steps prior in your post. Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted December 5, 2023 Share Posted December 5, 2023 Also remember that Windows Updates come out every second Tuesday of the month, at 10:00 AM Pacific time - 19:00 for me here in Germany. When you run Windows Update, then make sure that in Update, under Advanced options, the switch "Receive updates for other Microsoft products" is set to On, and leave this in the On position. That way you'll get the updates to the C++ libraries and the .NET Framework that you need. Jorgen Link to comment Share on other sites More sharing options...
Honus Posted December 5, 2023 Share Posted December 5, 2023 I will do that. I'm still having the problem but I'm going to follow your steps above. Thing is, it runs on start up. I can even change aircraft ONCE. After that, if I try to change aircraft a 2nd time, it crashes. Very curious but I'll keep working it, focusing on the exception code. Thanks Link to comment Share on other sites More sharing options...
Honus Posted December 6, 2023 Share Posted December 6, 2023 Hi again, well mixed results. I seem to have fixed one problem, but now I get this one. The fix is to run the file checker sfc / scannow which I did and it finds no integrity issue so nothing to fix. This report today address API.dll and no longer MSVCH80.dll The program will boot up and play with a plane I load. But then again the same issue. change planes and lose the FSX. Ideas? Different exception code this time. I also downloaded the C++ redistribution and loaded that, no file errors detected. Link to comment Share on other sites More sharing options...
jorgen.s.andersen Posted December 7, 2023 Share Posted December 7, 2023 The "new" exception code is a well-known one, and it means that "something" is attempting to write to an area of RAM where it has no access rights. There is nothing, though, that shows what this "something" is or could be, but in all the cases of this exception code that I have seen, here or in L-M's P3D forums or on my own system, this "something" has proven to be a badly programmed or incompatible add-on. So, you say that this happens after you "change planes". Which plane did you change to? That one will be the prime suspect. Jorgen Link to comment Share on other sites More sharing options...
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