lehbird Posted August 8, 2021 Share Posted August 8, 2021 Hello: I have been running MSFS with no issues since it came out. Now, all of a sudden, I try to start it, I get a black screen for a few seconds, then nothing; back to my desktop. Any suggestions on what might have happened? Thanks, Dave Link to comment Share on other sites More sharing options...
g7rta Posted August 8, 2021 Share Posted August 8, 2021 Hi, have you got the latest update? It should be 1.18.15.0 If you haven’t already done this, go into the ms store and click on get updates (or steam if you have that edition) Hopefully this will work, although I (& many others) had a bit of trouble updating. Regards Steve Intel I9-13900K - Gigabyte Z790 Aorus Elite AX - 64Gb DDR5 5600Mhz - Asus RTX4090 ROG STRIX 24GB 3x 43” Panasonic 4k TVs - Corsair RMx 1200W PSU - 2 x 2TB M.2, 2 x 4TB SATA III and 1 x 4TB M.2 SSDs. Pico 4 VR Headset - Honeycomb Alpha Yoke - Honeycomb Bravo Throttle Unit Thrustmaster TPR Rudder Pedals - Saitek Throttles Link to comment Share on other sites More sharing options...
lehbird Posted August 8, 2021 Author Share Posted August 8, 2021 Hi, have you got the latest update? It should be 1.18.15.0 If you haven’t already done this, go into the ms store and click on get updates (or steam if you have that edition) Hopefully this will work, although I (& many others) had a bit of trouble updating. Regards Steve Thanks. I actually didnt, but do now. But still, it wont load. Link to comment Share on other sites More sharing options...
Robert1936 Posted August 8, 2021 Share Posted August 8, 2021 I had problems with today's update but I eventually got into MSFS and started to fly. But I really wanted to mend the bindings on my Bravo Throttle after the previous update. All Options except Controls Options opened fine. But the latter just goes into 'loading' mode and stays there. So no chance of sorting out my controls! Anyone else had this one? Robert Link to comment Share on other sites More sharing options...
g7rta Posted August 8, 2021 Share Posted August 8, 2021 Hi Robert, I noticed today that the control page is taking a while to open. Mine takes a few seconds, with “loading†on the screen. It did load for me but then paused again when I clicked on some of the controls it never used to do this. Dave, could you have an anti virus program or firewall blocking it? I had that last year sometime.. turned out to be Microsoft’s own “Defender†that was preventing it from launching. I added an exception and it sorted it. I understand Microsoft soon sorted the problem shortly afterwards but you may have a different one that’s blocking it? I take it the update worked ok and you’ve now got 1.18.15.0? Regards Steve. Intel I9-13900K - Gigabyte Z790 Aorus Elite AX - 64Gb DDR5 5600Mhz - Asus RTX4090 ROG STRIX 24GB 3x 43” Panasonic 4k TVs - Corsair RMx 1200W PSU - 2 x 2TB M.2, 2 x 4TB SATA III and 1 x 4TB M.2 SSDs. Pico 4 VR Headset - Honeycomb Alpha Yoke - Honeycomb Bravo Throttle Unit Thrustmaster TPR Rudder Pedals - Saitek Throttles Link to comment Share on other sites More sharing options...
Robert1936 Posted August 8, 2021 Share Posted August 8, 2021 Controls Option had not opened after 15 minutes of 'loading'. I'll have a look at firewalls. Robert Link to comment Share on other sites More sharing options...
Robert1936 Posted August 8, 2021 Share Posted August 8, 2021 I turned my firewall off for a minute or so but 'Controls Options' would not open. Robert Link to comment Share on other sites More sharing options...
MacM Posted August 8, 2021 Share Posted August 8, 2021 Hi, I fell foul of the 'install mandatory update...' - aka 1.18.15.0 - except it wasn't in my available updates. After trying numerous 'solutions', in desperation I issued Repair & Reset for apps; Game Services, and the X-Box apps - even tho' I do not have an X-Box - and at the next attempt to start FS i worked. No 'mandatory update' message, and I am still on 14, but it works. Mobo: Asustek Sabretooth Z87: CPU: Intel I7-4770; RAM: 16Gb; GPU: Radeon RX 480; C Drive 150Gb SSD Hard Drive Total 6652 GB; TM T.16000M & TWCS Link to comment Share on other sites More sharing options...
g7rta Posted August 9, 2021 Share Posted August 9, 2021 Hi Robert, the firewall suggestion was actually aimed at Dave (the OP) I think the code from page not opening must be a bug. Mine took several seconds to open.. and of course yours isn’t opening at all. Not a lot I can suggest at the moment (currently at work) but it’s probably worth reporting to Zendesk Regards Steve Intel I9-13900K - Gigabyte Z790 Aorus Elite AX - 64Gb DDR5 5600Mhz - Asus RTX4090 ROG STRIX 24GB 3x 43” Panasonic 4k TVs - Corsair RMx 1200W PSU - 2 x 2TB M.2, 2 x 4TB SATA III and 1 x 4TB M.2 SSDs. Pico 4 VR Headset - Honeycomb Alpha Yoke - Honeycomb Bravo Throttle Unit Thrustmaster TPR Rudder Pedals - Saitek Throttles Link to comment Share on other sites More sharing options...
g7rta Posted August 9, 2021 Share Posted August 9, 2021 Robert, just a thought.. I don’t know what peripherals you have (joystick.. yoke..etc) but you could maybe unplug them (or one at a time) and see if it loads Regards Steve Intel I9-13900K - Gigabyte Z790 Aorus Elite AX - 64Gb DDR5 5600Mhz - Asus RTX4090 ROG STRIX 24GB 3x 43” Panasonic 4k TVs - Corsair RMx 1200W PSU - 2 x 2TB M.2, 2 x 4TB SATA III and 1 x 4TB M.2 SSDs. Pico 4 VR Headset - Honeycomb Alpha Yoke - Honeycomb Bravo Throttle Unit Thrustmaster TPR Rudder Pedals - Saitek Throttles Link to comment Share on other sites More sharing options...
Robert1936 Posted August 9, 2021 Share Posted August 9, 2021 Thanks Steve, I did notice that the firewall suggestion was for Dave, but I thought I'd try it anyway. I will report to Zendesk and try removing peripherals, one by one. Robert Link to comment Share on other sites More sharing options...
rodrigol Posted August 9, 2021 Share Posted August 9, 2021 I don't want to steal this thread but I have the same problem. No matter what I tried I could not get MSFS to load. It never got past the screen prior to the checking for updates (w/yellow small plane). I also tried resetting the game and find myself downloading the game again. I was on the very latest update. Link to comment Share on other sites More sharing options...
Throttle_Up Posted August 9, 2021 Share Posted August 9, 2021 Ensure Community folder is deactivated (just rename it) to test the base game with nothing third party. The firewall has been mentioned, also check security software to be sure the MSFS.exe is allowed, sometimes 3rd party AV have a freak out and get a bit block-happy. Link to comment Share on other sites More sharing options...
plainsman Posted August 9, 2021 Share Posted August 9, 2021 To both of you, how much of the storage device MSFS is on is full (~%)? I7-9700K, RTX-2070, Asus Strix Z-390-H MB, 32gb G Skill 3000 CL15, Corsair Obsidian 750D case, WD Black 1tb M.2, Crucial CT500MX SSD, Seasonic Prime 750W Titanium PSU Link to comment Share on other sites More sharing options...
rodrigol Posted August 10, 2021 Share Posted August 10, 2021 Just an update: After a lot of strange issues with the MS Store not wanting to download it suddenly did and I managed to run the installer again. It would not let me install into the root of the drive I'm using for MSFS so I had to create a directory. It's installed now and I tried a couple of flights. All OK at the moment but I'm not feeling reassured about the MS Store issues as well as the fact I had to reinstall on a subdirectory. Link to comment Share on other sites More sharing options...
rodrigol Posted August 10, 2021 Share Posted August 10, 2021 In my case: 25% full after installing MSFS PDE. I have a 1TB SSD and there are some extra apps in there. Link to comment Share on other sites More sharing options...
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