The airline industry has effectively revolutionized the way people travel. Not only that, but it has helped to shrink the world and make it possible to visit new areas in mere hours, rather than days, weeks, or months.

Today, this industry moves over 3.6 billion people each year and is responsible for delivering about 33% of the world’s trade. While this is impressive, something that is even more impressive is all the technological innovations that are transforming this industry even further.

If you aren’t aware of what is going on in the airline industry, keep reading. From blockchain technology, to learning what is a chatbot and implementing them on websites, here you can find some of the top technologies available.

Blockchain Technology

The financial sector has been transformed by blockchain technology. However, the impact doesn’t stop there. Today, the airline industry is now feeling its effect and realizing its potential.

For example, Air France is now discussing how it is using blockchain technology to help improve workflows and improve business processes. There are several ways airlines can use this technology to help improve customer experiences, security systems, and operational efficiencies.

For example, when an airline implements blockchain technology, it can eliminate the need for physical IDs. This is possible because the airline can save a passenger’s data in a virtual and decentralized database. When needed, the database can be activated by relevant people.

It can also be used to turn flying miles into a more valuable asset. This can then be used to provide more benefits to customers, tokenize the points, and be used to a community of partners. Even better, blockchain can be beneficial in building a more secure and robust security system to manage client information.

Virtual Reality and Augmented Data

Many industries, like healthcare, retail, and others, have seen multiple artificial reality and virtual reality uses. Now, the airline industry is falling in line. Today, one of the most obvious uses for this technology is at the airport, where it is possible to improve the experience by utilizing VR or AR-based apps.

One example of this is at the Gatwick airport. Here, AR is used to help passengers navigate through the complicated layout. Another example is at the London City Airport, where AR tech is used to help the air traffic controllers keep flying planes safely.

Artificial Intelligence

Today, AI is gaining popularity and traction among many industries. From voice-based AI tools to chatbots and more, you can see countless examples of AI being used.

The airline industry also realizes the power of AI, and it is now working to help them step up the technology game. Many forward-thinking airlines now understand how impactful AI can be. Because of this, they have already invested in this technology.

One example is how AI is used for predictive analysis by EasyJet, which is based in the UK. The airline is now using a combination of these different technologies to help make sense of the available data and then use the insights to build personalized services and offers for each unique traveler.

The airline also uses a recognition tool that can read passports and fill out information for flyers. This helps to eliminate data management and data entry tasks making the entire “back end†process easier and more manageable.

The Long-Term Effects of Technology on Airlines

There’s no question that airlines are adopting and integrating the latest technology. Doing this helps to give these companies a competitive edge, which is something that most strive to achieve. If you work for an airline or are just interested in how technology impacts the industry, this should provide some insight into this question. Being informed will also help you see how airlines move forward and why technology plays such a pivotal role in this development.

As you can see, many things are happening. The technology being used is set to revolutionize the airline experience, making flights better and improving customer experience.