Search the Community
Showing results for tags 'operations center'.
Found 2 results
-
/images/notams/notams21/pmdg1123.jpgIt isn't very often you will publish something that we know inadvance is going to break functionality on your machine, but this isone of those times. In the coming days we are going to publish an update to the PMDGOperations Center that is going to change how the OC interacts withthe PMDG DC-6 for MSFS. This NOTAM is designed to get some informationin front of PMDG DC-6 for MSFS customers so that you can be adequatelyprepared for the change. The good news is that PMDG DC-6 for MSFS users who come to us fromMS Marketplace will finally have access to all the rest of the liverylibrary! Who does this apply to? PMDG DC-6 for MSFS Users Only. This notam does not apply to any other product. SummaryThe current build of OC2 is incompatible with the DC-6 delivered through Microsoft Marketplace.This update will allow OC2 to handle the DC-6 from pmdg.com and MS Marketplace identically.If you already have the DC-6 from pmdg.com and have installed some liveries, there is a minor housekeeping task required prior to updating.If you already have the DC-6 from MS Marketplace installed, and you have installed some liveries manually, there is a minor housekeeping task required prior to updating.OverviewOne of the "unknowns" we have been waiting to unwrap involves howto gracefully manage livery installation for both pmdg.com and MSMarketplace users. MSFS does a really good job of unifying thecustomer experience so that no matter what platform you are on, youget a single, common experience- so we had high hopes that this wouldbe an easy task from a development standpoint. We couldn't have been more wrong. There is a long and windy road here that involves encryption,protected locations, multiple work directories and the like- but noneof that is very interesting so I will skip over it here. The endresult is this: Effective with this update, the following changes will take place: OC2 has a single, unified operating method for all PMDG DC-6 for MSFS users (except Xbox users, obviously.)OC2 will no longer install liveries within the aircraft proper. All liveries are now standardized to be installed in their own directory.OC2 can now deal with the (absurdly) long path names (> 260 characters!) that sometimes pop up in MSFS.This update will roll out next week. You will see an advisory about it inside the Operations Center when you run it. What you need to do: Now, the important bit here is the second bullet point. Since weare changing the location where we store liveries, this means you willwant to uninstall ALL liveries that you added to the PMDG DC-6 forMSFS prior to installing this upgrade. You can do this right away, orwait until the OC2 alerts you that the new update is ready- either wayis fine. But- **BEFORE YOU INSTALL THE OC2 UPDATE** go into the OC2you currently have installed and uninstall the liveries you added tothe PMDG DC-6 for MSFS. Then run the update. And reinstall your liveries. It is that simple. If you are not a PMDG DC-6 for MSFS user, this update will fold inwithout any action required on your part. We will publish a notam in the OC2 that points to this instructionset... and if you see other folks out there wondering what it means orhow to deal with it- please do point them here so we can help them. Itisn't a difficult task, but getting the word out to everyone is goingto be important to users who perhaps aren't as familiar with the PMDGOperations Center. Thanks everyone. Let us know if you have any questions, or if youhit any knee-knockers. Source
-
/images/notams/notams19/pmdg1109.jpgWe have just commenced the update process to bring our globalcustomer base up to date with the new PMDG Operations Center 2.0. PMDG Operations Center 2.0 is a direct replacement for PMDGOperations Center. To receive the update is simple: Simply runOperations Center and as the update propagates globally, you willeventually see the red "Update Available" chip appear and OC1 willoffer you the opportunity to install an update. Obviously, yes, youwant to install that update. When you do, the update process willhandle the rest for you, and you will be left with a shiny, new PMDGOperations Center 2.0. Some things to know: Transition to PMDG OC2.0 is mandatory for all users.PMDG OC2 is the foundation of future growth, to include eventually all product installation/maintenance/updating.PMDG OC2.0 will be the entry portal for PMDG Global Flight Operations.PMDG OC2.0 is a 64bit program, meaning that you MUST have a 64bit version of windows. (99.24% of the installed windows base is using one so you are probably good here...)PMDG OC2.0 is compatible with FSX, FSX-SE, P3D v3, P3D v4 and will eventually support future MSFS and P3D platforms as well if/when they are released.So why the update if we didn't add new functionality for you?With this update, we are now able to more easily providecustomer micro-updates, livery updates and management, etc. OC1 was avery limited platform that outgrew its original design. PMDGOperations Center 2.0 is a much more well written product that willallow us to securely deliver full products, updates and somecomponents of technical support in order to improve the overall userexperience. PMDG Operations Center 2.0 is the bedrock upon which Global FlightOperations will run, so we are excited to finally have this stepaccomplished as it brings us closer to GFO release. As you make the transition: It is possible that OC2 will show you abunch of notifications related to any liveries you have installed atthe time of update. We recommend that you simply pass through theupdate page by pressing DISMISS on each of them the first time, thenclose OC2 and relaunch the application. This will allow it to beall-caught-up in managing your liveries for you. NOTAM for all windows 7 32 bit (and WinXP, etc.) users: Do not install this update. If you do, it will disable the PMDGOperations Center 1.0. You cannot use the PMDG Operations Center 2.0because it is a 64 bit program. Effective March 1st, we will be turning off online support for PMDGOperations Center 1.0 so we recommend you take the time to upgradeyour windows platform to Windows 10. This notam is related only to Windows. It doesn't matter which simyou have, you have to be on a 64 bit Windows platform. Source
