acg Posted December 9, 2020 Share Posted December 9, 2020 Bought MSFS2020 Premium Deluxe a few weeks ago and operating smoothly until today when I got the above message. Tried to reinstall but this didn't help. MS wanted to charge me again!!! Please help! Link to comment Share on other sites More sharing options...
JSkorna Posted December 10, 2020 Share Posted December 10, 2020 Sign out of your MS Store account and sign back in. http://www.air-source.us/images/sigs/000219_195_jimskorna.png Link to comment Share on other sites More sharing options...
g7rta Posted December 10, 2020 Share Posted December 10, 2020 You could try logging out of your account & back in again? Don’t know if that’ll fix it but worth a try Regards Steve Intel I9-13900K - Gigabyte Z790 Aorus Elite AX - 64Gb DDR5 5600Mhz - Asus RTX4090 ROG STRIX 24GB 3x 43” Panasonic 4k TVs - Corsair RMx 1200W PSU - 2 x 2TB M.2, 2 x 4TB SATA III and 1 x 4TB M.2 SSDs. Pico 4 VR Headset - Honeycomb Alpha Yoke - Honeycomb Bravo Throttle Unit Thrustmaster TPR Rudder Pedals - Saitek Throttles Link to comment Share on other sites More sharing options...
acg Posted December 10, 2020 Author Share Posted December 10, 2020 I'v tried signing out of and into store but still can't download again. Very frustrating. Have tried Microsoft Support and that's useless! Link to comment Share on other sites More sharing options...
acg Posted December 10, 2020 Author Share Posted December 10, 2020 I'm now totally frustrated! It's impossible to get a live voice at MS and their AI with respect to MSFS issues is useless. I'm at the point where I'd like to get a refund even though I spent over $5K for a high-end Alienware PC. Does anyone know how to get a real voice at MS? Link to comment Share on other sites More sharing options...
plainsman Posted December 10, 2020 Share Posted December 10, 2020 If you own Office, they will probably get it fixed for you. Go to Office support and lt them transfer you. I7-9700K, RTX-2070, Asus Strix Z-390-H MB, 32gb G Skill 3000 CL15, Corsair Obsidian 750D case, WD Black 1tb M.2, Crucial CT500MX SSD, Seasonic Prime 750W Titanium PSU Link to comment Share on other sites More sharing options...
g7rta Posted December 11, 2020 Share Posted December 11, 2020 Found these posts (& possible solutions) on the main forum... https://forums.flightsimulator.com/t/error-when-starting-msfs/308110 Regards Steve Intel I9-13900K - Gigabyte Z790 Aorus Elite AX - 64Gb DDR5 5600Mhz - Asus RTX4090 ROG STRIX 24GB 3x 43” Panasonic 4k TVs - Corsair RMx 1200W PSU - 2 x 2TB M.2, 2 x 4TB SATA III and 1 x 4TB M.2 SSDs. Pico 4 VR Headset - Honeycomb Alpha Yoke - Honeycomb Bravo Throttle Unit Thrustmaster TPR Rudder Pedals - Saitek Throttles Link to comment Share on other sites More sharing options...
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