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Thread: Zendesk help received (sort of)

  1. #11

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    If you get anything working please speak up. I'm trying my end with all sorts

  2. #12

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    Quote Originally Posted by davidc2 View Post
    It's the installation manager which is not working. I can eventually get to that screen, but when I click on Update, nothing happens. Yes, I have been patient, I've waited 10 hours before aborting.
    OK so potentially I have cracked mine as the download has been going strong.

    1. Take everything that you have go so far in your official folder out. What I mean is make a copy to your desktop.

    2. Go to the app settings of msfs2020 and uninstall.

    3. Reinstall via the store.

    4. Start msfs via the store. Once you have started to the download pause and close the sim.

    5. Add the copied official folder back in overwriting anything already there.

    6. Restart the sim and then continue download.

    For what ever reason I think this might have solved my issue

  3. #13
    Join Date
    Oct 2006
    Location
    Near KHEG-Jacksonville, FL
    Posts
    793

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    Quote Originally Posted by irnwho View Post
    OK so potentially I have cracked mine as the download has been going strong.

    1. Take everything that you have go so far in your official folder out. What I mean is make a copy to your desktop.

    2. Go to the app settings of msfs2020 and uninstall.

    3. Reinstall via the store.

    4. Start msfs via the store. Once you have started to the download pause and close the sim.

    5. Add the copied official folder back in overwriting anything already there.

    6. Restart the sim and then continue download.

    For what ever reason I think this might have solved my issue
    For me, I could not even get the sim to start to download. However, once the hot fix was in place, I could start to download, and I got up this morning to find it installed. Going to check it out!
    Windows 10 Pro, 32 gigs DDR4 RAM, Nvidia GForce GTX 1660, Intel I7 10700 running at 3.8, with Noctua NH-L9x65, Premium Low-Profile CPU Cooler

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