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Thread: Honeycomb Bravo Throttle Shipping Question

  1. #1

    Angry Honeycomb Bravo Throttle Shipping Question

    Hello all,

    This I post this in the hopes it's the best forum to bring this up. If not, my apologies beforehand.

    In 2019 I was fortunate to order and pay for both the Honeycomb Alpha yoke and Bravo throttle from SimWare. I received the yoke in 2019, no problems at all. I received notification in early December 2020 that my throttle had been shipped via DHL and received the tracking number. I checked the shipping status daily. The last update was on 12/29/2020 which stated it was at the DHL facility waiting for transport to the US and then to be handed off to the USPS for final delivery. I receive the same status to this day. Really, a whole month? Despite multiple email inquiry's to both SimWare (one to Aerosoft just today since they are now responsible) and DHL, I have yet to receive any responses. Very frustrating to say the least!

    -Does anyone know why it would take so long to ship? I realize it's a different world than it was in 2019
    - Does anyone have a different contact for either company besides what is on their public websites? I really don't want to have to make
    international phone calls if I can avoid it.

    I'm trying to be patient, but good grief!

    Thanks!

  2. #2
    Join Date
    Jan 2021
    Location
    Arizona
    Posts
    53

    Default

    File a claim for a lost package. It got lost or stolen. With DHL or the vendor. Or both.

  3. #3
    Join Date
    Mar 2005
    Location
    Bradford, West Yorkshire. UK
    Posts
    1,234

    Default

    If you’ve got the tracking number, I think UPS (or USPS) is the first place to look. They’ve clearly lost the parcel. You need to get onto them as well as the supplier.

    I ordered the Bravo throttles with Amazon (UK) back in May last year and I’m still waiting. They haven’t despatch it yet though and possibly never will? The latest delivery date is this Monday! (March 1st)
    It’s not going to happen though as they haven’t got a clue when I speak to them.


    Regards
    Steve
    Intel I9-10900K - Gigabyte Z490 Vision G - 64Gb DDR4 - Gigabyte RTX2080ti - 3x 43” Panasonic 4k TVs
    Corsair HXi series 1000W 80+ Platinum PSU - 1x500gb & 1x1TB M.2 SSDs. - Reverb G2 VR Headset

  4. #4
    Join Date
    Mar 2005
    Location
    Bradford, West Yorkshire. UK
    Posts
    1,234

    Default

    “It’s not going to happen though as they haven’t got a clue when I speak to them“

    It looks like I was wrong... it’s been despatched!!


    Regards
    Steve
    Intel I9-10900K - Gigabyte Z490 Vision G - 64Gb DDR4 - Gigabyte RTX2080ti - 3x 43” Panasonic 4k TVs
    Corsair HXi series 1000W 80+ Platinum PSU - 1x500gb & 1x1TB M.2 SSDs. - Reverb G2 VR Headset

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