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"Display driver stopped responding and has recovered" error in Windows 7


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What is going on with latest Nvidia drivers?

 

I usually install newer drivers when they come out but have been getting this occasionally.

 

Anybody else getting this and most importantly know the last driver before it started happening?

 

btw, not the machine in specs below, another machine with a couple of EVGA GeForce GTX TITAN (Original) Superclocked in SLI. The one below does NOT have this issue with even the latest drivers.

Gigabyte GA-X99 Gaming G1, i7-5960X, Noctua NH-D14, Crucial Ballistix Elite 64Gb, Nvidia GTX Titan X, Creative ZxR, Ableconn PEXM2-130, WD Black SN750 250Gb & 2Tb NVMe/Gold 10Tb HDD, Sony BDU-X10S BD-ROM, PC Power & Cooling 1200w, Cosmos C700M, Noctua iPPC 140mm x6, Logitech M570/K800, WinX64 7 Ultimate/10 Pro
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What is going on with latest Nvidia drivers?

 

I usually install newer drivers when they come out but have been getting this occasionally.

 

Anybody else getting this and most importantly know the last driver before it started happening?

 

btw, not the machine in specs below, another machine with a couple of EVGA GeForce GTX TITAN (Original) Superclocked in SLI. The one below does NOT have this issue with even the latest drivers.

 

There seem to have been more than a few issues with the latest driver. Did you try the latest hotfix driver?

 

http://www.guru3d.com/news-story/download-geforce-hotfix-driver-version-391-05.html

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Usually it's card overheating.

 

To eliminate this possibility, I'm going to take it out to the garage and blow it out with my compressor.

Gigabyte GA-X99 Gaming G1, i7-5960X, Noctua NH-D14, Crucial Ballistix Elite 64Gb, Nvidia GTX Titan X, Creative ZxR, Ableconn PEXM2-130, WD Black SN750 250Gb & 2Tb NVMe/Gold 10Tb HDD, Sony BDU-X10S BD-ROM, PC Power & Cooling 1200w, Cosmos C700M, Noctua iPPC 140mm x6, Logitech M570/K800, WinX64 7 Ultimate/10 Pro
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Well,

 

Blew out the computer and even removed each card to blow out. They weren't that bad. The case filters may have been plugged up, but don't think they were the problem.

 

I just installed driver 391.01 and ran the Windows Experience Index and it happened again...

 

Description

A problem with your video hardware caused Windows to stop working correctly.

 

Problem signature

Problem Event Name: LiveKernelEvent

OS Version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

 

Files that help describe the problem

WD-20180315-1216.dmp

sysdata.xml

WERInternalMetadata.xml

 

View a temporary copy of these files

Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

 

Extra information about the problem

BCCode: 117

BCP1: FFFFFA800D6BF370

BCP2: FFFFF8800F1867C0

BCP3: 0000000000000000

BCP4: 0000000000000000

OS Version: 6_1_7601

Service Pack: 1_0

Product: 256_1

 

Have no idea what all this means, so I think I will roll back to driver 388.71 and install the next older drivers if it keeps happening, this time paying attention when the issue occurs.

 

EDIT: Made it through Windows Experience Index without error with 388.71 so probably will stick with this one.

 

EDIT 2: Still getting random error :mad:

Gigabyte GA-X99 Gaming G1, i7-5960X, Noctua NH-D14, Crucial Ballistix Elite 64Gb, Nvidia GTX Titan X, Creative ZxR, Ableconn PEXM2-130, WD Black SN750 250Gb & 2Tb NVMe/Gold 10Tb HDD, Sony BDU-X10S BD-ROM, PC Power & Cooling 1200w, Cosmos C700M, Noctua iPPC 140mm x6, Logitech M570/K800, WinX64 7 Ultimate/10 Pro
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There seem to have been more than a few issues with the latest driver. Did you try the latest hotfix driver?

 

http://www.guru3d.com/news-story/download-geforce-hotfix-driver-version-391-05.html

 

THANKS loki,

 

I'm going to stick with drivers from Nvidia's general release though instead of Hotfix and Beta drivers.

 

Looks like some of the guys are rolling back drivers for other reasons.

Gigabyte GA-X99 Gaming G1, i7-5960X, Noctua NH-D14, Crucial Ballistix Elite 64Gb, Nvidia GTX Titan X, Creative ZxR, Ableconn PEXM2-130, WD Black SN750 250Gb & 2Tb NVMe/Gold 10Tb HDD, Sony BDU-X10S BD-ROM, PC Power & Cooling 1200w, Cosmos C700M, Noctua iPPC 140mm x6, Logitech M570/K800, WinX64 7 Ultimate/10 Pro
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I encountered the same error, at work, on a large number of Win 10 machines running low-end AMD video drivers a few years back, and was able to stop it by increasing the TdrDelay setting in the registry. But, it fixed some, not all of them. Had to replace the cards or revert to the onboard Intel video, which really wasn't that big a change from the cheap AMD video cards, good enough for "business "machines.

 

Here's a link that shows the registry fix, and other info about the error.

 

Ignore the "Install DriverEasy" marketing pitch - I wouldn't install that on any of my pc's.

 

https://www.drivereasy.com/knowledge/fix-display-driver-stopped-responding-and-has-recovered-error/#s3

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  • 3 weeks later...
Installed latest driver 391.35 and no longer getting the "Display driver stopped responding and has recovered" AKA TDR error. So guess has been fixed!
Gigabyte GA-X99 Gaming G1, i7-5960X, Noctua NH-D14, Crucial Ballistix Elite 64Gb, Nvidia GTX Titan X, Creative ZxR, Ableconn PEXM2-130, WD Black SN750 250Gb & 2Tb NVMe/Gold 10Tb HDD, Sony BDU-X10S BD-ROM, PC Power & Cooling 1200w, Cosmos C700M, Noctua iPPC 140mm x6, Logitech M570/K800, WinX64 7 Ultimate/10 Pro
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