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Thread: PMDG First load Requesting Activation key. PMDG is denying Activation key. HELP!

  1. #1

    Exclamation PMDG First load Requesting Activation key. PMDG is denying Activation key. HELP!

    My PMDG is requesting a Activation key but it is denying the key. Anyone had the same problem. Side note: Do activation keys expire?

  2. #2
    Join Date
    Sep 2012
    Location
    Germany
    Posts
    1,683

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    If you bought the download from the PMDG shop, you should get in touch with them.

    If you bought a boxed product, maybe second hand, you might have a problem - PMDG does not allow transferring the license and they do not accept second hand keys. Had this problem once with a boxed copy of the J4100.

  3. #3
    Join Date
    Jan 2007
    Location
    England
    Posts
    3,477

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    You'd better see what PMDG say. All games/sims are different with different companies, some keys expire and some don't; some keys are transferable and some are not; and some companies will issue you with a new key and some won't.
    If it's a second hand game you could try asking the original owner for any special codes they might have sent him which make the activation key work.

  4. #4

    Default

    File a ticket with PMDG support here http://support.precisionmanuals.com/Main/ you must register and login. Give your full name and purchase particulars and state your problem. Read the Support FAQ first. Keys do not expire, but there is a limit to how many times they may be used before you need to have them reactivated by Support. If you have a second hand copy you are out of luck.

    DJ

  5. #5
    Join Date
    May 1999
    Location
    israel
    Posts
    130

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    try big letters and"-"between.
    for me it works

  6. #6
    Join Date
    Jan 2007
    Location
    England
    Posts
    3,477

    Default

    Also O's might be numbers or letters, so try both.
    And also try typing everything in upper or lower case.

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