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Thread: USER32.dll fault crashes FSX!

  1. #1

    Default USER32.dll fault crashes FSX!

    Hello, Guys!

    My FSX has suddenly started to crash. I posted it to MSFT Forums but no reply has come so far.

    Here's the problem:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: fsx.exe
    Application Version: 10.0.60905.0
    Application Timestamp: 44fd0a92
    Fault Module Name: USER32.dll
    Fault Module Version: 6.1.7601.17514
    Fault Module Timestamp: 4ce7ba26
    Exception Code: c0000005
    Exception Offset: 000151ae
    OS Version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional Information 1: ef1a
    Additional Information 2: ef1a5c26c968aa33f0b7c9bb536b7677
    Additional Information 3: 0e38
    Additional Information 4: 0e38a01a39d289f3f58c111d7f7bbe13

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?link...8&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Now, can you please tell me what is it? and what's its solution?

    Regards,

  2. #2

    Default

    And what version of windows is that? And 32bit or 64bit.

  3. #3

    Default

    Actually, lot's of info here. I would try these methods, in this order.

    There is one step in there "reinstall the software that cause the issue"
    In theis case that would mean fsx.If you had fsx installed a while already, and working well, then I would skip that step. Or wait until after trying all other steps.

    If fsx was just installed and immediately caused the issue, reinstalling might be something I'd try as something in the list of solutions.

    https://support.microsoft.com/en-us/kb/142676

    To be honest, the first things I would try are;
    1**windows update,
    2**checking "device manager" to make sure there are no yellow or red marked devices, indicating missing drivers,
    3**running system file checker.
    Last edited by il88pp; 11-14-2015 at 12:16 PM.

  4. #4
    Join Date
    Jul 2015
    Location
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    Posts
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    Default

    User32 crash is "oh oh!".

    AFAIK, User32.dll is part of your login to the system (ie your account) so if that is crashing you have a serious problem with your OS install.

    I strongly suggest you do a full system sweep for viruses and malware. Subsequently you should also run a degrag of your HDD's, and a chkdsk command to verify the data.


    I also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, and may replace the incorrect data with corrected version available.

    Method;

    Press Windows key + X.
    Click command prompt (Run as administrator).
    In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command:
    DISM.exe /Online /Cleanup-image /Scanhealth
    DISM.exe /Online /Cleanup-image /Restorehealth

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