sirius867 Posted May 11, 2021 Share Posted May 11, 2021 Apologies to all those who may have seen this post on other Forums. I am running MSFS vers. 1.15.10.0. After update 1.15.8.0 I have been unable to access my Options > General settings. Everytime I try, the screen mists over and I am returned to my Desktop. When I check Event Viewer I always receive the same error message :- Description: Faulting application name: FlightSimulator.exe, version: 0.0.0.0, time stamp: 0x6087d3ea Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf Exception code: 0xc0000409 Fault offset: 0x000000000007286e Faulting process ID: 0x2640 Faulting application start time: 0x01d744e89bb3247c Faulting application path: C:\Program Files\WindowsApps\Microsoft.FlightSimulator_1.15.10.0_x64__8wekyb3d8bbwe\FlightSimulator.exe Faulting module path: C:\WINDOWS\System32\ucrtbase.dll Report ID: 117928aa-093e-4d9b-845d-c4e873687db1 Faulting package full name: Microsoft.FlightSimulator_1.15.10.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App I have been told by some that this CTD is caused by not having the ENGLISH (United States) Language pack installed. Not only is it installed but so have been ALL of the Speech/Region/Date and Time formats without any success whatsoever. The Flight Sim is still flyable even though I cannot change any of the parameters stored within OPTIONS > General. I appear to be running with those settings that were in place before this fault developed. How long that will last is anyone's guess. MSFS has been fully reinstalled - no change. Windows has been reset and MSFS reinstalled - no change. Windows has been fully wiped and MSFS reinstalled - no change. Any ideas please? Link to comment Share on other sites More sharing options...
Kapitan Posted May 11, 2021 Share Posted May 11, 2021 hard to believe that you reinstalled windows and still have the problem did you install the "Official" base msfs directory in another drive? what option you chose when reinstalling? the "keep user account and files"? I once had a different problem that was resolved reinstalling win 10 You should have chosen a complete clean Windows installation from Cloud, (not from the local backup), for this you must first copy all your personal files and directories, photos etc into another drive Kapitan Anything I say is...not as serious as you think Link to comment Share on other sites More sharing options...
Apollo212 Posted May 13, 2021 Share Posted May 13, 2021 Hi Some People think that re-Installing windows is the here all end all well I can tell you its not lol and should only be done as a very absolute last resort i personally never reinstall windows, on my old system I used the same copy of windows for over for 4 yrs ,I dont think I could contemplate having to install all the updates etc let alone 164gig for flight sim but if thats what someone feels is needed thats up to them but i can help noticeing the number of people in the forum that reinstall windows on a regular basis . regards Abdrew Link to comment Share on other sites More sharing options...
tiger1962 Posted May 13, 2021 Share Posted May 13, 2021 MSFS has been fully reinstalled - no change. Windows has been reset and MSFS reinstalled - no change. Windows has been fully wiped and MSFS reinstalled - no change. Any ideas please? Is your antivirus blocking flightsimulator.exe? Tim Wright "The older I get, the better I was..." Xbox Series X, Asus Prime H510M-K, Intel Core i5-11400F 4.40GHz, 16Gb DDR4 3200, 2TB WD Black NVME SSD, 1TB Samsung SATA SSD NVidia RTX3060 Ti 8Gb, Logitech Flight Yoke System, CH Pro Pedals, Acer K272HL 27", Windows 11 Home x64 Link to comment Share on other sites More sharing options...
plainsman Posted May 13, 2021 Share Posted May 13, 2021 What is your storage device and how much empty storage do you have? Also, how is your memory configuration? I7-9700K, RTX-2070, Asus Strix Z-390-H MB, 32gb G Skill 3000 CL15, Corsair Obsidian 750D case, WD Black 1tb M.2, Crucial CT500MX SSD, Seasonic Prime 750W Titanium PSU Link to comment Share on other sites More sharing options...
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