My profuse apologies for not knowing in which correct forum area I should have asked this question, but for those of us simmers who shop around on several sites for good payware deals at different parts of the year, I have long been a customer of several, including this very site. FSPilotShop.com has also been good to me over the years. As of this past December, however, that site apparently went over the horizon, as their site now will allow NO access nor follow-up communication (listing a bad site certificate), ironically enough, just after I purchased new software from them two weeks ago, software that will NOT operate on my FSX Acceleration system, even after multiple troubleshooting attempts. I have receipts and whatnot for the purchase (and they have my money), and I even have an open (auto contact) work-order awaiting resolution, as well as I'm waiting on a backup Disk to arrive for same that has not yet arrived (from Utah to South Dakota) in over two weeks. I fear the site has been hacked somehow, thus intercepting and sidelining normal business for the purposes of stealing payer's account data. Or, perhaps the owner/operator of the site is incapacitated in some way and may not be able to respond. I have NEVER experienced such a thing from them before, and I have been a loyal customer of theirs for years without so much as a microscopic glitch of any kind before this. I want either resolution of my incompatible software issue, or I want a refund. Simple as that. Any assistance my more adroit forum users may be able to provide on this issue would be very keenly appreciated.
My profuse apologies for not knowing in which correct forum area I should have asked this question, but for those of us simmers who shop around on several sites for good payware deals at different parts of the year, I have long been a customer of several, including this very site. FSPilotShop.com has also been good to me over the years. As of this past December, however, that site apparently went over the horizon, as their site now will allow NO access nor follow-up communication (listing a bad site certificate), ironically enough, just after I purchased new software from them two weeks ago, software that will NOT operate on my FSX Acceleration system, even after multiple troubleshooting attempts. I have receipts and whatnot for the purchase (and they have my money), and I even have an open (auto contact) work-order awaiting resolution, as well as I'm waiting on a backup Disk to arrive for same that has not yet arrived (from Utah to South Dakota) in over two weeks. I fear the site has been hacked somehow, thus intercepting and sidelining normal business for the purposes of stealing payer's account data. Or, perhaps the owner/operator of the site is incapacitated in some way and may not be able to respond. I have NEVER experienced such a thing from them before, and I have been a loyal customer of theirs for years without so much as a microscopic glitch of any kind before this. I want either resolution of my incompatible software issue, or I want a refund. Simple as that. Any assistance my more adroit forum users may be able to provide on this issue would be very keenly appreciated.