SIMUPDATE PROBLEM

[Miahflyer]

Hello!, Every one I would like to share my SIMPUDATE problem here so may be some body could help me. I never had updating problem before since I installed very first time. I installed STEAM for some games that my grand son wanted to play about two months ago. Then yesterday when I started FS2020 the window come as normal for initial download for main UPDATE and at the very same time the STEAM window came as well asking to enter password for it, when password entered id did not work - the flight sim window shows error. I new it would not work because my MSFS2020 version is NOT either from STEAM or from MS STORE - it is DVD BOXED VERSION then I removed STEAM from my PC and tried to log in to MS STORE to SING OUT THEN AGAIN SIGN IN but no luck I signed out but can not sign in again and MS STORE is also messed up now and now it takes ages to load and it does not show my installed games or any APPs I had. So please if some body have any tips to help me please do. Thanks.

[davidc2]

Have you logged out of MS Store, rebooted and tried to go back in?

 

Sounds crazy, but you may have some corrupted data in the login.  This has worked in the past for me.

 

Also, remember that there are probably hundreds of thousands people hammering the servers trying to get the update    As time goes by, the strain the on the servers will lessen.

[tiger1962]

Your MS Store may have stopped working because your credentials cannot be verified.
These "credentials" are your digital proof of ownership files and they are checked every time you launch MSFS. They can become corrupted after a CTD for example, but they're fairly easy to re-set.
First of all, log out of your Microsoft Store account and your Xbox App account.
Then, in the search window on the taskbar, type credential manager.
In the Credential manager window, under Manage your credentials, select Windows Credentials on the lower right.
There'll be quite a list of entries, and most of them will begin with "XblGrts". These are your MSFS credentials.
Click on each XblGrts entry and select Delete. Don't worry, once you've deleted them all they'll be automatically re-created when you reboot Windows.
Once you've rebooted Windows, log back in to Microsoft Store and your Xbox App and the MSFS update should be available to download again.

[Miahflyer]

2 hours ago, tiger1962 said:

Your MS Store may have stopped working because your credentials cannot be verified.
These "credentials" are your digital proof of ownership files and they are checked every time you launch MSFS. They can become corrupted after a CTD for example, but they're fairly easy to re-set.
First of all, log out of your Microsoft Store account and your Xbox App account.
Then, in the search window on the taskbar, type credential manager.
In the Credential manager window, under Manage your credentials, select Windows Credentials on the lower right.
There'll be quite a list of entries, and most of them will begin with "XblGrts". These are your MSFS credentials.
Click on each XblGrts entry and select Delete. Don't worry, once you've deleted them all they'll be automatically re-created when you reboot Windows.
Once you've rebooted Windows, log back in to Microsoft Store and your Xbox App and the MSFS update should be available to download again.

Thank you very much again as always you come help me . The main problem is that I can not sing in -I am already signed out and since I can't sign in, I can.t get into my XBOX account. I will try your tips regarding the credential manager. On the web there some tutorials about uninstalling and reinstalling MS STORE but I am not much sure about this. Anyway I will go with your tips and what hepens. thanks again.

[loki]

In addition to the tips provided above, make sure the Microsoft Store app and Xbox Gaming Services are updated as well.

[Miahflyer]

8 hours ago, Miahflyer said:

Thank you very much again as always you come help me . The main problem is that I can not sing in -I am already signed out and since I can't sign in, I can.t get into my XBOX account. I will try your tips regarding the credential manager. On the web there some tutorials about uninstalling and reinstalling MS STORE but I am not much sure about this. Anyway I will go with your tips and what hepens. thanks again.

Hi! again I have had tried your tips as you said but it did not work then I uninstalled the MS STORE and reinstalled again and still no luck. However, I spent half of my day by trying one thing after an other thing and I managed to SIGNED in for ms store and xbox but nothing happening positively.  Now MS STORE library page shows game installed and I click open after long time, the FS2020 blue screen  appear and say QUEED and on the XBOX says the  same.  It's very puzzling may be I will have to clean install everything including WIN10. Thank you very much you reply and care about my problem.

[Miahflyer]

On 3/22/2023 at 11:58 AM, tiger1962 said:

Your MS Store may have stopped working because your credentials cannot be verified.
These "credentials" are your digital proof of ownership files and they are checked every time you launch MSFS. They can become corrupted after a CTD for example, but they're fairly easy to re-set.
First of all, log out of your Microsoft Store account and your Xbox App account.
Then, in the search window on the taskbar, type credential manager.
In the Credential manager window, under Manage your credentials, select Windows Credentials on the lower right.
There'll be quite a list of entries, and most of them will begin with "XblGrts". These are your MSFS credentials.
Click on each XblGrts entry and select Delete. Don't worry, once you've deleted them all they'll be automatically re-created when you reboot Windows.
Once you've rebooted Windows, log back in to Microsoft Store and your Xbox App and the MSFS update should be available to download again.

Hi!, Tiger, Finally I decided to format the CDRIVE and re install everything, THE SIM and the Window10 as well.  Re installation was painless then the the last a or so I spent. Although I own DVD BOXED version but I the can installed from the MS STORE from my Library in very short time comparing DVDs install - 10 DVDs take nearly 4 hours to install then updating takes an other  two and half hours. When I install from ms store it takes about two hours or so. And you need not have to change  DVDs -just keep number 1 DVD in the drive. Thanks again for a lot of efforts you made to help me.