Flight Velocity Trim Wheel Pro -- Worked great until it didn't

[Aptosflier]

I got this trim wheel from Flight Velocity in May because I wanted a larger-diameter wheel than the one in my Logitech multipanel. I had to spin the multipanel wheel to effect the slightest pitch change in the sim. I was able to fine-tune trim adjustments with slight movements of the Trim Wheel Pro -- a big improvement. Unfortunately, the Flight Velocity wheel gave out after a couple of months. One day recently it worked; the next time I tried to use it, the Daher Kodiak I was flying nose dived. The big virtual trim wheel in the cockpit was spinning like a top. Checking the controls menu in the sim, I found that the white axis bar no longer moved when I turned the Trim Wheel Pro. It's dead. I don't think this is a question of a single defective product. I'm guessing it's more a general problem of defective design. Which is so disappointing, because I really liked this wheel while it worked.

[chicagorandy]

I have one I purchased direct from them around June 1st. I'll have to keep a wary eye on it I reckon. Have you contacted their customer service about the issue? Don't know if there's any relief available, but worth a try?

 

Last resort of course would be to open it up and see if the potentiometer has come loose from the big wheel or can be replaced from an online source.

Edited August 24, 2022 by chicagorandy

[Aptosflier]

I also ordered mine directly from Flight Velocity. I haven't contacted them. I can still trim using the toggle on my Logitech yoke and the small trim wheel on my Logitech multipanel. I've seen other reviews about Trim Wheel Pro failures after a few months of use. Good luck with yours.