trouble uninstalling EditvoicepackXL

Hossfly68

Posted December 8, 2018

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Posted December 8, 2018

I've tried the uninstall function of the program and of the Windows system. keeps refusing and giving me this:

what do I need to do?

[0BA8:0ED0][2018-12-07T23:32:37]i001: Burn v3.11.0.1701, Windows v10.0 (Build 17134: Service Pack 0), path: C:\ProgramData\Package Cache\{57b756a9-1e54-439f-8e5a-00cc97a25234}\EditVoicepack XL.exe

[0BA8:0ED0][2018-12-07T23:32:37]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Bevelstone Production\EditVoicepack XL'

[0BA8:0ED0][2018-12-07T23:32:37]i009: Command Line: '"-burn.clean.room=C:\ProgramData\Package Cache\{57b756a9-1e54-439f-8e5a-00cc97a25234}\EditVoicepack XL.exe" -burn.filehandle.attached=560 -burn.filehandle.self=572 /uninstall'

[0BA8:0ED0][2018-12-07T23:32:37]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\hossf\AppData\Local\Temp\EditVoicepack_XL_20181207233237.log'

[0BA8:0ED0][2018-12-07T23:32:37]i000: Setting string variable 'WixBundleManufacturer' to value 'Bevelstone Production'

[0BA8:041C][2018-12-07T23:32:37]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033

[0BA8:041C][2018-12-07T23:32:37]i000: Setting version variable 'WixBundleFileVersion' to value '5.5.9.0'

[0BA8:0ED0][2018-12-07T23:32:37]i100: Detect begin, 2 packages

[0BA8:0ED0][2018-12-07T23:32:37]i000: Setting string variable 'NETFRAMEWORK45' to value '461808'

[0BA8:0ED0][2018-12-07T23:32:37]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.

[0BA8:0ED0][2018-12-07T23:32:37]i101: Detected package: NetFx451Redist, state: Present, cached: Complete

[0BA8:0ED0][2018-12-07T23:32:37]i101: Detected package: EditVoicepackPackage, state: Present, cached: Complete

[0BA8:0ED0][2018-12-07T23:32:37]i052: Condition '((VersionNT = v6.0) AND (ServicePackLevel >= 2)) OR ((VersionNT = v6.1) AND (ServicePackLevel >= 1)) OR (VersionNT >= v6.2)' evaluates to true.

[0BA8:0ED0][2018-12-07T23:32:37]i199: Detect complete, result: 0x0

[0BA8:0ED0][2018-12-07T23:32:44]i200: Plan begin, 2 packages, action: Uninstall

[0BA8:0ED0][2018-12-07T23:32:44]i000: Setting string variable 'WixBundleRollbackLog_EditVoicepackPackage' to value 'C:\Users\hossf\AppData\Local\Temp\EditVoicepack_XL_20181207233237_000_EditVoicepackPackage_rollback.log'

[0BA8:0ED0][2018-12-07T23:32:44]i000: Setting string variable 'WixBundleLog_EditVoicepackPackage' to value 'C:\Users\hossf\AppData\Local\Temp\EditVoicepack_XL_20181207233237_000_EditVoicepackPackage.log'

[0BA8:0ED0][2018-12-07T23:32:44]w321: Skipping dependency registration on package with no dependency providers: NetFx451Redist

[0BA8:0ED0][2018-12-07T23:32:44]i201: Planned package: EditVoicepackPackage, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister

[0BA8:0ED0][2018-12-07T23:32:44]i201: Planned package: NetFx451Redist, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None

[0BA8:0ED0][2018-12-07T23:32:44]i299: Plan complete, result: 0x0

[0BA8:0ED0][2018-12-07T23:32:44]i300: Apply begin

[0BA8:0ED0][2018-12-07T23:32:44]i010: Launching elevated engine process.

[0BA8:0ED0][2018-12-07T23:32:44]i011: Launched elevated engine process.

[0BA8:0ED0][2018-12-07T23:32:44]i012: Connected to elevated engine.

[2358:2718][2018-12-07T23:32:44]i358: Pausing automatic updates.

[2358:2718][2018-12-07T23:32:44]i359: Paused automatic updates.

[2358:2718][2018-12-07T23:32:44]i360: Creating a system restore point.

[2358:2718][2018-12-07T23:32:44]i361: Created a system restore point.

[2358:2718][2018-12-07T23:32:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{57b756a9-1e54-439f-8e5a-00cc97a25234}, resume: Active, restart initiated: No, disable resume: No

[2358:2718][2018-12-07T23:32:44]i326: Removed dependency: {57b756a9-1e54-439f-8e5a-00cc97a25234} on package provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, package EditVoicepackPackage

[2358:2718][2018-12-07T23:32:44]i329: Removed package dependency provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, package: EditVoicepackPackage

[2358:2718][2018-12-07T23:32:44]i301: Applying execute package: EditVoicepackPackage, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLFOLDER="C:\Program Files (x86)\Bevelstone Production\EditVoicepack XL"'

[2358:2718][2018-12-07T23:32:46]e000: Error 0x80070643: Failed to uninstall MSI package.

[2358:2718][2018-12-07T23:32:46]e000: Error 0x80070643: Failed to execute MSI package.

[0BA8:0ED0][2018-12-07T23:32:46]e000: Error 0x80070643: Failed to configure per-machine MSI package.

[0BA8:0ED0][2018-12-07T23:32:46]i319: Applied execute package: EditVoicepackPackage, result: 0x80070643, restart: None

[0BA8:0ED0][2018-12-07T23:32:46]e000: Error 0x80070643: Failed to execute MSI package.

[2358:2718][2018-12-07T23:32:46]i318: Skipped rollback of package: EditVoicepackPackage, action: Install, already: Present

[0BA8:0ED0][2018-12-07T23:32:46]i319: Applied rollback package: EditVoicepackPackage, result: 0x0, restart: None

[2358:2718][2018-12-07T23:32:46]i323: Registering package dependency provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, version: 5.5.9.0, package: EditVoicepackPackage

[2358:2718][2018-12-07T23:32:46]i325: Registering dependency: {57b756a9-1e54-439f-8e5a-00cc97a25234} on package provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, package: EditVoicepackPackage

[2358:2718][2018-12-07T23:32:46]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{57b756a9-1e54-439f-8e5a-00cc97a25234}, resume: ARP, restart: None, disable resume: No

[2358:2718][2018-12-07T23:32:46]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{57b756a9-1e54-439f-8e5a-00cc97a25234}, resume: ARP, restart initiated: No, disable resume: No

[0BA8:0ED0][2018-12-07T23:32:47]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No