Airborne.pf Posted August 14, 2016 Share Posted August 14, 2016 I have been using FSX on Windows 7 Enterprise and for over two years had no issues (other than simple automation core .dll for which there is a known fix, which worked for me). I run my fsx on ultra high and always have on this computer. Starting last week, the fsx freezes. The sound stays on, but i'm not sure it's not looping. As soon as it freezes I can hear the engine humming but there is no activity, all gauges freeze and there is no control. The only thing to do is ctr+alt+del which shows FSX not responding. This does not happen on any other software I run. I have 2TB drive, 8GB Ram, powerful Radeon graphics card since I used my computer primarily for graphics work (Adobe Creative Suite runs beautifully on this machine, including After Effects rendering). The latest heavy duty graphics software runs great, but a 10 year old game does not! I thought maybe I'm putting too much strain on graphics, so I tried running at minimum graphical settings, but the problem occurs regardless. Granted, I have been running it for 2 years on this machine with ultra high settings without problems so I wasn't expecting this to change much after lowering the settings anyway. I have performed a complete fsx reinstall and today ran it without installing any add ons yet, just a pure fsx in its out of the box form. Barely 5-10 minutes went by and the same problem occurred. Here's the report: The program fsx.exe version 10.0.61472.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 198 Start Time: 01d1f6423b8368f5 Termination Time: 320 Application Path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe Report Id: The only rational next step that I can see is the total operating system reinstall, which would be an absolute pain to do, but may have no choice. I searched forums and realized that many people have had similar issues, but I have never found any that had a real solution to the problem. If any of you traced the issue and actually came up with a solution, you will be eternally blessed and your assistance highly appreciated. Thank you very much for all your help! Airborne Link to comment Share on other sites More sharing options...
il88pp Posted August 14, 2016 Share Posted August 14, 2016 It's not the same problem. before it just froze. If you had waited instead of pressing contr-alt-del, it would have continued running. now, after the reinstall, you get crashes. very different. starting from scratch means starting from scratch. including the fixes. you did not list the faulting module with the crash report. I expect it is uiautomationcore.dll, but check. maybe some other fixes needed as well now. I think there was never anything wrong with fsx in the first place, but the cause was external. a driver, an update, some other unrelated program freezing, etc... so reinstalling did not fix anything, and possibly made things worse. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
flytv1 Posted August 14, 2016 Share Posted August 14, 2016 Hi Airborne. The main reason I found that makes FSX not run properly, after running fine for a while, is the change in Drivers and or some addon that interferes with the FSX - Win pointers / communication. I see that you have FSX intalled in the Prog. Files, you may want to change that to C:\ place it outside of Prog Files. Another thing that you can try is to look at your Restore and see if can get a clue as to what may have been installed at about the time the FSX stopped working. I agree that reinstall of the OS is the last thing you may want to do, try reinstall ALL your Drivers, Video,... first. TV Link to comment Share on other sites More sharing options...
mallcott Posted August 14, 2016 Share Posted August 14, 2016 If the sound continues, yet the graphics collapse then the issue is one of these: 1: Graphic card related - check fans for fluff, check drivers for updates, check power leads are properly inserted 2: Power Supply - of then FSX hanging is the precursor to power supply failure 3: Memory or harddrive issues - run a stress text on each Sadly, reinstalling is a complete waste of time. Link to comment Share on other sites More sharing options...
ftldave Posted August 14, 2016 Share Posted August 14, 2016 Application Path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe Did you have security permissions set that changed on that directory, settings that permitted nonstandard access? Running from that default path is, as we all know, asking for trouble, sooner or later. Yours came later. Link to comment Share on other sites More sharing options...
Airborne.pf Posted August 15, 2016 Author Share Posted August 15, 2016 Hello Guys, Thank you for all the answers. Sadly, I am not sure we're on the right path here. Dave, I am not very programming literate, therefore I have no clue what your message means. This is how my FSX installed out of the box, I have not modified the path. I did not have any security permissions that changed either, nothing was changed on that OS since I installed it. Are you suggesting it is a wrong path? If yes, how should I change this and to what? This is one solution I have not yet tried. @mallcott Thank you for your advises, as a matter of fact, this was also my first guess, so I installed temp gauges to monitor everything. It is running hotter when operating FSX, but always has been. Fans spin faster in order to cool it down, but like I said, this has always been the case. I took it to the store last week and they run stress test on all hardware components. Granted, the video card is fairly new, I had it put by the store in December, just to beef it up a bit, therefore I would be surprised if the card would be failing after less than a year. All the stress testing, including HD, RAM, video card, power supply and many other components passed with flying colors as of last week. @FlyTV1 I would be thinking the same, tracing back any changes, however swear to God, nothing was installed. I did use some plugins, like FS Passengers and UT2, however I have had those for over a year and worked without any issues. I have ran FSX without any pluggins too, but this did not change anything. I can confirm there was no recent change in software of any sort. @il88pp I read advise from some guys that recommended waiting. I did wait one time for over 30 minutes, let it be frozen and went to eat dinner. After that time I came back and it was still frozen, therefore I assumed it will not unfreeze, unless you recommend waiting over that time each time it does that? I do not get crashes after reinstall, but the very same problem I had before. I kept my uiautomationcore fix, therefore after reinstalling, I have also applied that fix straight away to avoid CTD problems which I also had when I first got this computer 2 years ago. Like I said, no drivers were installed, updated or anything like that. Unless you're recommending that any of those automated Windows updates caused any problems, i.e. Windows Defender or typical Windows Solution crap that happens after you shut down the computer? I am pretty much out of solutions here and absolutely unable to continue flying on FSX with this problem, so any help would be very much appreciated! Thank you and i look forward to hearing back from you Guys! Kind regards, Airborne Application Path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe Did you have security permissions set that changed on that directory, settings that permitted nonstandard access? Running from that default path is, as we all know, asking for trouble, sooner or later. Yours came later. Link to comment Share on other sites More sharing options...
il88pp Posted August 15, 2016 Share Posted August 15, 2016 yes, you should have waited longer. wait untill it either continues or crashes. continues-overheating or hardware/software error crashes--crash report. you will need to do all the bloody maintenance and checking steps. -install latest drivers -update your programs -a software could be interfering -a winupdate could have botched something up, or installed an unwanted driver. you need to check your hardware. a stress test proves very little. It basically just puts a years worth of wear and tear on the pc. Take the power cord out the wall socket. check the ram for physical damage. take it out the case and inspect for damage. same with graphics card. clean dust out while you're at it. make sure all connectors are properly seated. hard disk cables as well. run a stress test on the ram also in windows, run the windows experience index again run the command sfc /scannow (in an administrator command prompt) to make the System File Checker (sfc) scan and repair the system files, reduce your settings in fsx, fly a default plane, no complex addon planes for a bit, and see if it stays crash free. Then slowly increase the settings a little. "a crash" is very little to go on. so you will need to do a lot of checking and correcting. (I'm probably forgetting some steps.) Oh yes, here's another. Rename the fsx.cfg file, and let the sim create a new one on startup. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
66flyingv Posted August 16, 2016 Share Posted August 16, 2016 airborne.pf same issue. After 7 years FSX freezes after I have installed NO new window updates or screwed around with my system whatsoever. Magically 1.5 months ago this started to happen. Can't see any posts, here or elsewhere which provides a solid solution or anyone that really understands what this issue is. Just my thoughts. Link to comment Share on other sites More sharing options...
Airborne.pf Posted September 6, 2016 Author Share Posted September 6, 2016 Hello Gentlemen, I have followed with all the instructions provided. Stress tested graphics card, RAM, CPU, all passed well. I have ensured there is no dust or dirt on fans, I installed a fan and temp controlling software and do not allow the temps to go above 60 degrees C. I can confirm now that the FSX seized to work soon after start up, before my computer was able to warm up. I have reinstalled all the drivers and conducted all of the software updates, so the only step left to do would be to reinstall Windows. Reducing settings does nothing, it freezes even when I fly on the lowest setting. I was not able to find FSX.cfg file to rename it, as was suggested. The only FSX file i was able to find in program files directory was FSX.exe and I didn't touch that one. I have plenty of sim objects cfg files, like airplane, etc, but no FSX.cfg. Please kindly let me know what would be the next step, other than major windows reinstall. I have reinstalled FSX twice already with no results, so could it be a hardware issue that I am not discovering? Thank you and I look forward to hearing back from y'all! Airborne Link to comment Share on other sites More sharing options...
silverheels2 Posted September 6, 2016 Share Posted September 6, 2016 Just one last thought. Can you correlate the beginning of this issue to a Windows update? Link to comment Share on other sites More sharing options...
il88pp Posted September 6, 2016 Share Posted September 6, 2016 Have you waited until the moment it either continued or crashed? You really need to do that. If crash, what was error report and faulting module? Program files folders is not where you should install fsx. Better to just create a folder in the root of a drive and install in there. For example C:\fsx [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
Airborne.pf Posted September 7, 2016 Author Share Posted September 7, 2016 Hello Gentlemen, Firstly thank you kindly for continuing to help. In response to your questions, I have previously done windows updates and they have not affected FSX operations. The freezing problem occurred actually out of a blue, I have not conducted any recent updates just prior to that. If you think it may still be windows related, I could probably go back and restore it back few weeks and see if that changes anything? il88pp, Unfortunately nothing changes even when left for hours, it just seems to continue being frozen. The funny thing is, only FSX freezes, not windows. When I operate on a window, not full screen, I can conduct any other operations on Windows without any problems. To answer your questions however ,I have killed the sound and left it overnight, without a result, it does not crash to desktop unless I ctrl+alt+del it myself. I have always had it installed within Program Files. Would you recommend completely uninstalling it and installing in a root of a drive to see if that changes anything? Like I said, I have had multiple computers over the years and always ran FSX just fine within Program Files, so I'm not sure what would have changed... Please let me know what your thoughts are and I will continue following instructions to troubleshoot it further! Kind regards, Airborne Link to comment Share on other sites More sharing options...
il88pp Posted September 7, 2016 Share Posted September 7, 2016 In root it is possible to edit files in the fsx folder. In program files the important UAC will prevent it. So if you reinstall, then in root. For freezing or crashing it shouldn't make a difference. It seems to freeze and not crash. Could be so many causes I won't try to list them now. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
il88pp Posted September 7, 2016 Share Posted September 7, 2016 is it not simply paused? go to settings--general, and uncheck "pause on task switch". [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
aharon Posted September 8, 2016 Share Posted September 8, 2016 what is error message? We cannot help you if we do not know error message. When your FSX freezes, hover your mouse to FSX bar on bottom window bar of the screen, right click on the FSX bar which will bring up the window bubble asking you to close, and click on close choice. This will create error message explaining reason for FSX freeze Link to comment Share on other sites More sharing options...
SSI01 Posted September 8, 2016 Share Posted September 8, 2016 Where will the error message be? Link to comment Share on other sites More sharing options...
mrzippy Posted September 8, 2016 Share Posted September 8, 2016 Where will the error message be? Listed below is how to view what's causing actual crashes, not necessarily freezes. Control Panel-> Administrative Tools-> Event Viewer, select Custom Views-> Administrative Events. One of the listed events will be for your CTD. The "Faulting Module" should point to the problem area. Tell us what the Faulting Module is! That will point us in the direction of the proper error, aiding in troubleshooting. BELOW IS A SAMPLE OF WHAT YOU MIGHT SEE! General Tab: Faulting application name: fsx.exe, version: 10.0.61637.0, time stamp: 0x46fadb14 Faulting module name: This is what we need to Know! Exception code: 0xc0000005 Fault offset: 0x0000ee3a Faulting process id: 0x748 Faulting application start time: 0x01ce0253dc4b69d4 Faulting application path: R:\FSX\fsx.exe Faulting module path: R:\FSX\window.dll Report Id: 9caf77b4-6e50-11e2-8570-3085a99825d1 If there is not one listed: Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000, you will need to do as previously noted No Faulting Module? -> Remove all of the add-ons, and test the sim. If it works OK, then reinstall them one at a time and test. Be sure to test each thoroughly before moving on to the next Still thinking about a new flightsim only computer! Link to comment Share on other sites More sharing options...
mrzippy Posted September 8, 2016 Share Posted September 8, 2016 This is an older thread but maybe well worth reading through. https://www.flightsim.com/vbfs/showthread.php?248753-for-all-those-with-FSX-quot-freezes-quot Still thinking about a new flightsim only computer! Link to comment Share on other sites More sharing options...
Airborne.pf Posted September 8, 2016 Author Share Posted September 8, 2016 Hello Gentlemen, I am absolutely sure it is not paused lol. This was my first reaction when it initially happened weeks ago. There is no response from any keys. Additionally, when I hover mouse over any option the cursor doesn't change. Furthermore, there is no possibility of closing it any other way than ctrl+alt+del. I have previously gotten the Event viewer recommendation and started my thread with the report I get, which again is: The program fsx.exe version 10.0.61472.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel. Process ID: 198 Start Time: 01d1f6423b8368f5 Termination Time: 320 Application Path: C:\Program Files (x86)\Microsoft Games\Microsoft Flight Simulator X\fsx.exe Report Id: I do not get the report where it actually lists the faulting module. How do I get to that from what I get? I am on Windows 7 Enterprise. Please kindly let me know your thoughts and I will get you any data I can to further troubleshoot it. Thank you, Airborne Link to comment Share on other sites More sharing options...
SSI01 Posted September 8, 2016 Share Posted September 8, 2016 I'm going to research everything said below, however, I thought you might like to know I made sure the drivers were all current on my joystick, video card, sound card, and monitor. Next step was to shut down the "Audio Service" that is associated with the little loudspeaker in the lower right hand corner of the screen. You get a little red and white x when this happens. I right-clicked over this and got a dialog box, selected "sounds" and in the upper left of the screen another dialog box opened - "Sound." I selected "Windows Default" from the drop-down list and saved that. After doing this, I was able to run FSX for about three hours without a lock-up. Don't know if I'm on to something here, but it just happened so I thought I'd report it. BTW I am running Windows 7 Home Premium SP1. Link to comment Share on other sites More sharing options...
il88pp Posted September 8, 2016 Share Posted September 8, 2016 maximise the event viewer window, Click Custom Views---Admin Events, Click the "General" tab. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
SSI01 Posted September 8, 2016 Share Posted September 8, 2016 OK, I opened the "Administrative Events" window; note says "Number of events 53,052" Below is a box showing, from l to r, "Level," "Date and Time", "Source," "Event ID", and "Task Category." The first one is a white exclamation point in a red disc, today's date, time 9:25:23, Source "Service Control Manager," Event ID 7031, Task Category "None." There are NUMEROUS "warning" and "error" messages in here. Is this the right box? Link to comment Share on other sites More sharing options...
SSI01 Posted September 8, 2016 Share Posted September 8, 2016 Sorry, no "general" tab here I can see. Link to comment Share on other sites More sharing options...
mabe5454 Posted September 8, 2016 Share Posted September 8, 2016 Listed below is how to view what's causing actual crashes, not necessarily freezes. Control Panel-> Administrative Tools-> Event Viewer, select Custom Views-> Administrative Events. One of the listed events will be for your CTD. The "Faulting Module" should point to the problem area. Tell us what the Faulting Module is! That will point us in the direction of the proper error, aiding in troubleshooting. BELOW IS A SAMPLE OF WHAT YOU MIGHT SEE! General Tab: Faulting application name: fsx.exe, version: 10.0.61637.0, time stamp: 0x46fadb14 Faulting module name: This is what we need to Know! Exception code: 0xc0000005 Fault offset: 0x0000ee3a Faulting process id: 0x748 Faulting application start time: 0x01ce0253dc4b69d4 Faulting application path: R:\FSX\fsx.exe Faulting module path: R:\FSX\window.dll Report Id: 9caf77b4-6e50-11e2-8570-3085a99825d1 If there is not one listed: Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000, you will need to do as previously noted No Faulting Module? -> Remove all of the add-ons, and test the sim. If it works OK, then reinstall them one at a time and test. Be sure to test each thoroughly before moving on to the next Cheers, Link to comment Share on other sites More sharing options...
il88pp Posted September 8, 2016 Share Posted September 8, 2016 You would want to know the faulting module that is causing it. In event viewer, look in "Custom Views -- Administrative Events". See this, this view of the event viewer here has "Custom Views -- Administrative Events" open at the top. http://www.howtogeek.com/school/using-windows-admin-tools-like-a-pro/lesson3/ Find the error that relates to fsx, and post the faulting module. il88pp [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
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