Happpy Posted November 14, 2015 Share Posted November 14, 2015 Hello, Guys! My FSX has suddenly started to crash. I posted it to MSFT Forums but no reply has come so far. Here's the problem: Problem signature: Problem Event Name: APPCRASH Application Name: fsx.exe Application Version: 10.0.60905.0 Application Timestamp: 44fd0a92 Fault Module Name: USER32.dll Fault Module Version: 6.1.7601.17514 Fault Module Timestamp: 4ce7ba26 Exception Code: c0000005 Exception Offset: 000151ae OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: ef1a Additional Information 2: ef1a5c26c968aa33f0b7c9bb536b7677 Additional Information 3: 0e38 Additional Information 4: 0e38a01a39d289f3f58c111d7f7bbe13 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Now, can you please tell me what is it? and what's its solution? Regards, Link to comment Share on other sites More sharing options...
il88pp Posted November 14, 2015 Share Posted November 14, 2015 And what version of windows is that? And 32bit or 64bit. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
il88pp Posted November 14, 2015 Share Posted November 14, 2015 Actually, lot's of info here. I would try these methods, in this order. There is one step in there "reinstall the software that cause the issue" In theis case that would mean fsx.If you had fsx installed a while already, and working well, then I would skip that step. Or wait until after trying all other steps. If fsx was just installed and immediately caused the issue, reinstalling might be something I'd try as something in the list of solutions. https://support.microsoft.com/en-us/kb/142676 To be honest, the first things I would try are; 1**windows update, 2**checking "device manager" to make sure there are no yellow or red marked devices, indicating missing drivers, 3**running system file checker. [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
CptCaveman Posted November 14, 2015 Share Posted November 14, 2015 User32 crash is "oh oh!". AFAIK, User32.dll is part of your login to the system (ie your account) so if that is crashing you have a serious problem with your OS install. I strongly suggest you do a full system sweep for viruses and malware. Subsequently you should also run a degrag of your HDD's, and a chkdsk command to verify the data. I also suggest you to run the System update readiness command. It detects incorrect manifests, cabinets or registry data, and may replace the incorrect data with corrected version available. Method; Press Windows key + X. Click command prompt (Run as administrator). In the Administrator: Command Prompt window, type the following commands. Press Enter key after each command: DISM.exe /Online /Cleanup-image /Scanhealth DISM.exe /Online /Cleanup-image /Restorehealth [sIGPIC][/sIGPIC] Link to comment Share on other sites More sharing options...
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