FS2002 reboots, reboots! REBOOTS!

[CCairns10]

In the middle of a flight of course.

I've tried the latest video card drivers, cooling the computer down, checking all the cooling fans (they're OK), reinstalling WinXP, turning sound acceleration down in DirectX, changing AGP aperture size in BIOS (same size as video card RAM then half size video card RAM).

What else could be tried please!

Chris

[sonic33]

Sys specs please. And can you be more specific!

I guess you have a Geforce card and a Soundblaster Sound card.

They don't mix well with Fs2002.

Update your soundblsater drivers.

A complete shot in the dark there!


Regards
Geoff
http://www.flightsim.com/dcforum/User_files/3ce81b5c2ffa55c2.jpg
Http://www.shifties.freeserve.co.uk

[checkride]

After you close out the FS2002 system crash notification, do you get the Ddhelp.exe crash window also? Everytime my FS crashes, (which seems to be a lot lately!!!!) I get the Ddhelp.exe has caused a fatal error. Of course it's a DirectX thing. I've got DirectX 8.1 using a GeForce 2 and the Soundblaster Live card. Hmmmm....maybe they don't match up for FS2K2. It's really a bother when I've just taken off IFR from KLAX heading to PHNL, 17,500ft and climbing then !?!?!?!?CRASH*&!@$)@!, FS2K2 needs to restart. Man, I'm sick of that. Anyway, thanx for lettin' me gab on...(wife doesn't care to hear it....)I'm off to download the SB Live drivers. Hope it works.

Checkride
http://www.flightsim.com/dcforum/User_files/3cdf41ea425c0b68.jpg

[CCairns10]

I always forget syspecs, why?

Here they are:

AMD Athlon 1000MHz
384MB RAM
Hercules Prophet 4500 64MB RAM
Creative soundblaster PCI
Windows XP

What I've tried:

Reinstalling WinXP
Switching old/new RAM
Turning sound acceleration down in DirectX
Latest video card drivers
Changing aperture size in BIOS (half to full video card RAM)
Cooling computer down and checking all the cooling fans (OK)
Sent error messages to Microsoft (no reply yet)

Sometime the game just stops and goes back to WinXP desktop and sometimes the whole computer reboots and says "send an error report". The crashed software doesn't say anything about what has happened.

Please help

[CCairns10]

LAST EDITED ON May-24-02 AT 08:40PM (EDT)[p]Ddhelp.exe is DirectX isn't it? I get the Windows XP report window to send over the Net. We'll reply in 24 hours it says, Huh! Sonic33 says Soundblaster and GeForce don't mix well with FS2002, how do you deal with that? newer drivers? As far as DirectX is concerned in the past I've tried reducing sound acceleration and disabling AGP texture support. Anyway good luck with the latest soundblaster drivers.

Chris

[CCairns10]

Have tried latest soundblaster drivers, NOPE!, it still reboots.

What next please

Chris

[Trev]

I put in your last post about this to try a new power supply. It fixed my rebooting problems. Make sure it is at least 300w.

Trevor :-)

http://www.flightsim.com/dcforum/User_files/3c6c212435af4702.gif

[CCairns10]

I'm surprised that problems caused by power supply design could occur, but faults could happen with it I recon. 300 watts? what's the standard voltage in Oz? in the UK its 240 volts is it the same there?

Chris

[andylandfather]

Is this a NEW system? Has it ever run XP and FS before? Have you made any hardware upgrades lately?

To see if the sound card is the culpret why don't you just open up the case and pull it, and try it for a few days without it.

[CCairns10]

LAST EDITED ON May-25-02 AT 06:51AM (EDT)[p]I've tried the latest sound drivers, couldn't I just disable the sound hardware in WinXP? or do I have to pull the card out? is there an option in FS2002 that disables sound acceleration?

My system originally had WinME but that becaume bust and I installed WinXP, also fairly recently I installed the Hercules 4500 Prophet graphics card, I have tried all the drivers for that, also new RAM but I replaced the old RAM and the problem is still there. But I'll disable sound acceleration.

Chris

[andylandfather]

I wonder how it would do with just the built-in win XP drivers for the sound card? Did it run good in between the time you upgraded to XP and the time you installed your new graphics card?

I guess you could do a fresh install of XP with sound card removed and see how FS does then try installing the sound card but mak a backup before you install the sound drivers so you can revert back and try new drivers and stuff.

[CCairns10]

It ran well when the graphics card was in but I'm not sure if the soundblaster drivers were in as well, I could try running with the WinXP sound drivers, no sound drivers, WinXP video drivers (not so good graphics but quaintly attractive) or a combination of these things.

All this is leading me to start a new thread of profound importance (modest me) look out for it.

Chris

[andylandfather]

Well I had a bad stick of ram that plagued me for two years until I was building a new computer for my mom, new motherboard and new everything except I bought myself a ram upgrade and stuck the old one in her new computer and it started crashing like crazy and mine was now stable as a rock! So I know how frustrating it can be and I'm sure others here do too! Haha.

I would try the windows SOUND drivers before the windows video drivers though if theres a choice!

[checkride]

I also had a bad stick of ram. After formatting the HD (thinking that would cure the problem), I couldn't get FS2000 or FS2002 to install correctly. It kept giving me 3 blue screens in a row. I took out all the ram then put one stick in at a time to find the bad apple. OUCH, it was my 256mb of ram that was bad. Hmmm...who'd-a-thunk it?
Checkride
http://www.flightsim.com/dcforum/User_files/3ceedaa568db3f15.jpg

[sonic33]

If you are running XP then here's two other things you can try.

Go to windows update and you will see that there is an update for AMD processors in the drivers section, download and intstall it.
Depending on the version (build) of XP you may find a cumulitive games compatibility patch there also.

Also, have you tried running fs in compatibility mode.
Right click on the icon on your desktop and select properties.
Click On the compatibility tab and try running it in compatibility mode for Win2000 then Win98 if that doesn't work.

Let us know if it works.

Regards
Geoff
http://www.flightsim.com/dcforum/User_files/3ce81b5c2ffa55c2.jpg
Http://www.shifties.freeserve.co.uk

[Trev]

>I'm surprised that problems caused by
>power supply design could occur,
>but faults could happen with
>it I recon. 300 watts?
>what's the standard voltage in
>Oz? in the UK its
>240 volts is it the
>same there?
>
>Chris


The standard voltage in NZ is 240 volts, but that dosen't matter it is the wattage you want. See how many watts your power supply is. You will have to look inside the case.

Trevor


http://www.flightsim.com/dcforum/User_files/3c6c212435af4702.gif

[CCairns10]

Hi Trevor

I've solved my problem but I'll keep in mind power supply problems. Watts is volts x amps, your machine is 300/240 amps which is 1.25 amps thats more than a telly isn't it. Mine will probably be roughly the same. Maybe your previous power supply contained a defective component that made it fluctuate or stay at the wrong level or something.

Chris