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View Full Version : FSX causing virus scanner errors



kingbobs
04-12-2009, 04:52 PM
I'm new here and hope this is the right forum for this. If not, feel free to move it to the appropriate forum.

After buying a new computer that could handle it, I finally bought a copy of Flight Simulator X, and love it except for one thing. It seems to be causing an error whenever I run a virus scan. I use Norton Internet Security (I know- not my first choice, but it's what came with the computer) and whenever I do a full system scan, I end up with the following error:

Norton Internet Security has encountered an internal program error.
0x800706BE
3038, 107

It didn't happen before I installed FSX. I've tried 3 times, and it tends to happen while scanning files in the directory \Scenery\NAMW\texture.

I tried Norton's online troubleshooting and it didn't help, so I sent them an email but I haven't heard back yet. Has anybody else experienced this issue?

Just to be clear, FSX works just fine. It just seems as though there is some sort of compatibility issue that is causing problems with Norton Internet Security and I was wondering if anybody else had experienced it or knew a fix.

DontSink
04-12-2009, 05:06 PM
If it were me, I'de dump Norton in heartbeat. Lots of good AV progs out there, and some that are free. But, if you google "0x800706BE
3038, 107", seems you are not alone, and there is some advice on how to "attempt" to correct the problem. But again, I wouldn't waste my time with Norton.

BTW...if you do decide to ax Norton, be sure to use their removal tool.

fsxflyerofa380
04-12-2009, 05:43 PM
Norton isn't the best, from my opinion. I recommend Webroots, very good.

Bridget
04-12-2009, 07:27 PM
Diownload AVAST home, it is free with daily updates. I have used it for years, an IT guy tells me it is one of the best, and you cannot beat the price! I have never had a problem

McFlysky
04-12-2009, 08:13 PM
I'm new here and hope this is the right forum for this. If not, feel free to move it to the appropriate forum.

After buying a new computer that could handle it, I finally bought a copy of Flight Simulator X, and love it except for one thing. It seems to be causing an error whenever I run a virus scan. I use Norton Internet Security (I know- not my first choice, but it's what came with the computer) and whenever I do a full system scan, I end up with the following error:

Norton Internet Security has encountered an internal program error.
0x800706BE
3038, 107

It didn't happen before I installed FSX. I've tried 3 times, and it tends to happen while scanning files in the directory \Scenery\NAMW\texture.

I tried Norton's online troubleshooting and it didn't help, so I sent them an email but I haven't heard back yet. Has anybody else experienced this issue?

Just to be clear, FSX works just fine. It just seems as though there is some sort of compatibility issue that is causing problems with Norton Internet Security and I was wondering if anybody else had experienced it or knew a fix.



This problem seems more like a system problem before Norton was installed.
I have NIS09 and have no problems.

I found this ---> http://www.errornerd.com/stoperrors.php?seed=0x800706be

also this ---> http://free.pc-error-repair.org/error/library/0x800706BE.html?gclid=CPz4ueTI7JkCFdlM5QodBSUDRg

and this ---> http://search.microsoft.com/Results.aspx?qsc0=0&q=0x800706BE&mkt=en-US&FORM=QBME1&l=1&x=12&y=10

Use at your own risk!

DontSink
04-12-2009, 08:49 PM
It looks to me like Norton's solution to this problem...(a Norton problem), is to disable scanning within compressed files. The problem with that idea is obvious...

http://service1.symantec.com/SUPPORT/nav.nsf/docid/2006091216492806