Help regarding Beech A36

[ewassell]

I have a high end system running the A36 however continue to get bad perfomance and display rates etc.

I have tried all the tips I could find in the manuals, forums and dreamfleet website.

If a member of staff from the company could contact me at my e-mail address:

ewassell@vodafone.net

I would be indeed very grateful.

Eliot

[ToddNicholson]

This is a support forum, so we would be happy to help you if you can give us more info. How about start with your system specs, video card type and drivers, along with what exactly you consider bad performance and frame rates. Also, have you applied the update that was recently released? This update may address a performance issue related to the Garmin 430XP that a very few number of customers have.

[ewassell]

Hi there...

OK well heres my system specs:

Intel P4 3.2Ghz HT
ABIT As8-V Guru Motherboard
1GB RAM
Seagate SATA 160GB HDD
BFG FX5700 oc 256MB

(LATEST DRIVERS)

OK well in fs9 I experience a real drop in fps. It seems to be just about acceptable when all RXP is turned off however this is obviously a great reduction in the amount of fun/realism during flight. Also I get black screen every now and again but no crash. (i.e flight sim just continues running). I have removed all the complicated VC things in the Configurator.

I really do want this aircraft to work and fly properly but it's just un-useable at the moment.... PLEASE help!

regards,

Eliot

[ToddNicholson]

Just to make sure, have you applied the A36 update that was recently released? If not, please download and install the update. You can find it here:

http://www.dreamfleet2000.com/Previews/A36/preview_downloads.html

Install the update, restart your system and let us know if things are improved.

[ewassell]

Oh yes just one more thing..

I did try to install the A36 update as I thought this would solve some problems however....

I loaded the aircraft and a load of 2d panels appeared? Very strange.

And don't ask WHY!

Eliot ;)

[ToddNicholson]

What 2D panels appeared? A bunch of A36 panels? Sounds like something is amis with your installation.

[ewassell]

It would seem so...

I will try again, however installing the aircraft seems to slow down my whole fs.

[ewassell]

Hi there,


Sorry I havn't replied quicker.

Nope, same problems. It is as if the system just cannot cope with it at all. I mean I am running a high end system and yes the aircraft is hugely complex but it is really bad. It just KILLS the framerates.

REALLY want to fly this bird properly!!!!

Eliot.

New specs:

p4 3.2Ghz
nVIDIA 6800GT
160GB SATA HDD
2 x 512MB (1GB) RAM

[ewassell]

Sorry just to tell you specifically what occurs now.

Poor performance, ie. drops framerates considerably (lots of fluctuation) sometimes unfliable.

I have fixed the CTD Black screen prob that was my old GFX Card.

Look forward to your response

Eliot

[alastairmonk]

Hi Eliot,

What do you consider "poor framerates" ?

This is a somewhat relative term, and the threshold below which a user considers them poor will vary. Some consider anything below 30-40fps as poor. For myself, with a relatively modest system (2.0GHz, GeForce FX5600 card) my "norm" is around 20-25, dropping to 15-or-so in "heavy scenery", and it has to get below 10 before I consider things "unflyable".

There are exceptions to every rule, of course, and the 5-6fps I get over the VFR London scenery can be tollerated as the scenery is just so good !

The Bonanza is heavier on FRs than most, but I only see a drop of maybe 205fps compared to other planes.

Cheers,

Alastair

[Lou_Betti]

"I only see a drop of maybe 205fps "

Oh, that's good! ;-)

I know it's a typo Alastair, and I otherwise concur with your opinion.

However, this is very much a system-specific issue, as the A36 runs quite nicely on many systems with much less horsepower. In fact, few are having any such issues unless they max out their scenery sliders, and I do devote a few pages to "performance" and things that can be done at the start of the A36 manual.

Otherwise, highly unlikely we can be of much help with this issue. There is something lurking that is causing this, as opposed to a problem with the A36. It could be another add-on that is also running, a conflict with something- many things.

Of course, when all else fails, I say: Try an uninstall / re-install, you never know!

Regards,
[link:www.dreamfleet2000.com|http://www.dreamfleet2000.com/gfx/images/Forum_Banners/LOU.gif]
[font size=1][font color=blue]Can you pilot a plane, instead of programming an FMC to do it for you?[/font color= blue][/font size=1]

[alastairmonk]

Hi Lou,

Oops ! I did, of course, mean 2-5fps, although this is really just a guess or feeling, as I don't monitor this much.

Cheers,

Alastair

[ewassell]

I'm sorry to sound harsh.

But I did pay for this product so surely I am entitled to some Tech. Support or Guarantee?

I trawled the internet searching for a quick GA/Touring plane, found the A36 and now it doesn't run properly.

When I mean poor framerates I mean the framerates are continuously fluctuating from around 20-25 down to 10-15 and it obviously means there are lots of stuttering due to the fluctuation.

Even though this plane works on some systems doesn't mean it should work on ALL. I consider my specs to be good, so surely it should run half decently, it is near unflyable at the moment.

I can't see there is anything conflicting with the a/c.

Eliot

[alastairmonk]

Hi Eliot,

Do you see these fluctuations with the 2D Panel and the VC and Spot View ?

I see that you're running the latest drivers. This isn't always the best idea, as the very latest drivers are designed for the latest cards (which neither of us have.) I've had good results with the 71.20 and (my current) 71.84 sets, and problems graphically with the 76.10 set. You may like to try using these earlier sets, and see if it helps your overclocked FX5700.

Do you get a more stable performance with the GNS430 turned off ?

Hope this helps,

Alastair

[ewassell]

No, now I have a 6800GT!!

So there should be no problems.

The fluctuations are in 2d and vc but not spot???

Eliot

[ToddNicholson]

Out of curiosity, what do you have your VC gauge quality setting set to? On my system, which is fairly high-end, setting this to high can cause stutters and fluctuations in frame rates (not only with the A36, but other high-end addons as well). Putting the setting to low has solved this.

As for being entitled to support, well, that's what we're trying to do, but I guess we don't have all the answers all the time :) And as far as a guarantee, well, if you're unhappy with the product and it won't run to your satisfaction on your system, Flight1 offers a 30 day money back guarantee. Hopefully this can get straightened out, but if for some reason it can't, the Flight1 offer is an option.

[ewassell]

I will try setting the VC gauge quality lower.

Thanks for your help.

I'll get back to you.

[ewassell]

This didn't make a noticeable difference.

I really love the aircraft but on my system it won't run?!

How would I go about getting a refund?

Thankyou for your continued support


Eliot

[petermcleland]

>This didn't make a noticeable difference.
>
>I really love the aircraft but on my system it won't run?!
>
>How would I go about getting a refund?
>
>Thankyou for your continued support
>
>
>Eliot

Eliot,

It is possible that your machine has been over tweaked...before you ask for a refund on the finest payware aeroplane ever produced for Flight Simulator, just try this...

Exit from FS2004 and Goto here:-

C:\Documents and Settings\Your Name\Application Data\Microsoft\FS9\fs9.CFG

Move that fs9.cfg file out of there to some safe place (so that you can put it back later).

Now Startup FS2004 again and it will write a new fs9.cfg using defaults that are suitable for your machine.

Now try your Bonanza...Is it better now?

[ewassell]

I would just like to say, I love this plane. I used to fly one.

I just hope you understand it won't run on my system, why, I do not know. Nothing has been altered or Overclocked (apart from old gfx card which was done by the manufacturer before purchase). I'm really unhappy about this.

The new CFG file doesn't seem to help, it is improved slightly but still unflyable, just about taxiyable!

So I would still like to ask for a refund. Even though I would like to congratulate the team behind this plane, as I am sure you have many happy customers!

Eliot

[ToddNicholson]

You need to contact Flight1 via the form at the bottom of this page:

http://www.flight1.com/view.asp?page=service

[nojwod]

Hi there

Given the specs of your system, I would venture to say there is something causing a conflict. Could be any one of a number of things. It probably affects other things in your system as well.

If I were you (which I'm not obviously) I would think seriously of copying all your flightsim folders that contain add-on stuff to another drive (I do this as a safety backup as a matter of course) and then uninstall and re-install FS2004.

Now install the A36 again and see what happens. If it doesn't stutter, the problem probably relates to another add-on you have. If it does stutter, there are still a myriad of system issues it could be. From personal experience, sound cards cause more problems than anything else. try disabling your sound card and try the onboard sound if that's an option.

Best of luck. Believe me, the effort of finding the problem is worth it for this 'best ever' Dreamfleet product.