Cardinal Installation and Key Issue

[richpilot35]

I purchased the C177 in August, 2002. I was able to successfully install it and run it in FS2002. Now that I have upgraded to FS9, I was able to install it in that program and it flies just fine. I wanted to install the Turbo upgrade, and downloaded the correct file C177dual.exe. When I went to do a re-install, it wanted to place the aircraft in a directory for FS2002, which I no longer have. When I tried to change the directory to the one for FS9, an error message came on that my key was invalid and the install path was invalid, even though key is recognized for an FS2002 path and I am a registered user. This has been verified when my internet connection is established and a message appears that I am the registered owner for the Cardinal.

I can't recall the credit card number I used to purchase the Cardinal and do not have the order number saved, as I have done with other products such as the 727, 310, and 152. This renders it impossible for me to get a duplicate key in the event I corrupted the file by accident, which I don't think happened.

Is there any hope for me, or am I doomed to have to purchase another Cardinal 177 if I wish to use both versions in FS9?

[ToddNicholson]

I'd suggest going to the F1 customer service pages here:

http://www.flight1.com/view.asp?page=wrapperservice

You can retrieve lost order numbers, etc, etc.

Alternately, you can download the free RG upgrade, then the FS9 update from the links on this page:

http://flight1.com/esd-products.asp?product=C177001

Then you could download and apply the latest update from the Dreamfleet website.

[richpilot35]

Todd! You da man!
LOL
Thanks for the great alternative suggestion which worked perfectly!
I now have 2 Cardinals in FS9--fixed and retractable. I can't wait to burn some holes in the sky.

I really appreciate your fast response and hope that you always have blue skies and tailwinds!

Richard