Archer install problem

[billd]

I installed the archer yesterday and while I can fly it around the FS2k2 world just fine, the installation had a glitch...it hung up on the font registration screen. I attempted a second install but the same problem happened. As I mentioned, the plane shows up just fine in FS2k2, but I am wondering what the problem with the install is...

BTW, nice job with this...it's much, MUCH better than the stock C172!

[Lou_Betti]

Ohterwise, is everything okay with the Archer? Does all appear to be working properly?

If so, we'll call it a fluke (welcome to Windows!), and not worry about it.

Glad you like it! :-)

Regards,
[link:www.dreamfleet2000.com|http://www.dreamfleet2000.com/gfx/images/Forum_Banners/DF_BANNER_FORUM_LOU.jpg]

[billd]

Lou,

Thanks for the quick reply...so far so good. Now if I could only cure FS's tendency to crash to the BSOD after flying for a little while!

Bill

[billd]

Well, Lou...I've had a chance to read the manual and try a couple of things and discovered a problem...apparently the install program didn't complete the installation of the TOM or the COM...no links on the desktop, and while TOM does run from the executible it dosen't add the plane in FS. COM dosen't run at all (I get a error message that says it isn't registered).
Here are the vital stats for my machine:
AnthlonXP 1800+
Soltek SL-75DRV4 running KT266A chipset
512mb DDRAM (one stick)
Maxtor 60meg HD @7200 rpm
ATI Radeon 7500 video card
Win98SE

Any suggestions?

[ToddNicholson]

It sounds like you're running a firewall and/or antivirus software during the install. Make sure any and all background apps are turned off before running the installer.

-Todd

[billd]

While I don't have a firewall, I'm (almost) begining to think that anti-virus almost isn't worth the benefits (!). I'll disable mine (I'm running Symmantic) and re-install it. Thanks for the quick response, Todd.

Bill Daniels

[ToddNicholson]

You'll think it worth the benefits when it blocks a virus that would potentially render your system worthless:)

Antivirus that scans incoming email is a definite must-have.

-Todd

[billd]

Oh, I fully appreciate the benefits of the antivirus software(it's already saved my sorry butt more than once) but when it crashes FS...half an hour into a flight or it interferes with an installation, sometimes you wonder. But then, I do have a copy of EndItAll which does a good job of shutting it down.

Bill

[billd]

Well, I shut down Norton, and attempted to re-install Archer. No dice...it STILL hung up in the font registration screen. Doing the 3-fingered salute brought up that MSGSRV32 (as well as Archer Install) was not responding. Anybody out there have any ideas???

Bill Daniels

[ToddNicholson]

When you get the MSGSRV32 error, what module does it say the error occurs in? - very important to track the problem.

Second, you mention the font registration screen. Do you mean the registration screen the comes up after running the Archer executable?

My guess would be this could be caused by an outdated sound card or video driver or could be caused by a missing or corrupted font (probably more likely). Do you also have the DF734? If so, did the installer work okay with that?

-Todd

[Tom_Main]

I have looked through the common problems section on the installer companies website and nada on the font registration problem. I will be contacting their support in the morning to see if they have any info.

We are not installing fonts in the Archer product so it should just be a quick pass through in the installer when it hits that screen. I will see if I can find more out.

[hr width="100%" noshade color="black"]
[center]http://www.dreamfleet2000.com/gfx/images/Forum_Banners/DF_BANNER_FORUM_TOM.jpg

[billd]

I don't know what module was being called...I noticed that when I did the ctrl-alt-del and called up the screen to shut down the installation program, it had highlighted the MSGSRV32 as "not responding" (as well as the Archer installation program).

I don't know if this is the registration screen, it lists itself as the font registration screen (and it does come up after the executable file installs itself. The plane does show up in FS2k2, and is flyable, but the TOM and COM progarms do not work properly. I don't have the DF734 so I cannot comment about that.

Bill

[billd]

Thanks Tom...I appreciate all your help!

Bill